Stopped by this afternoon and was "greeted" quite rudely by an extra large, middle aged lady. We asked if the golf course was open since according to their Google listing it was, even though it's out of season, which is the only reason we stopped by, and we clarified such. However all we got was a snarky reply about them not opening it just because a single day is nice out. It's been good weather for a while, and regardless we never even implied it would be open solely based on the weather. My friends and I have all worked in the service industry and agreed she was unhelpful and needlessly rude, and overall seemed like she was quite miserable and was taking it out on us. There was a guy there with her who looked like he was in her league so perhaps we interrupted something, but it was still terrible customer service. I'd definitely avoid this place. Just because a job is low pay doesn't mean everybody is competent at it. We've all been managers and/or trainers and would definitely let her go or least write her up if it was up to us. Perhaps the place is desperate for employees, it sure seemed pretty desolate. I hate leaving negative reviews and I'm generally very empathetic towards service industry employees, but her immature behavior made it difficult. Unfortunately I didn't catch her name before she stopped replying to us even though she definitely didn't appear to be busy working and we weren't being rude. She gave us no apology for the listing being inaccurate, no estimate of when the place would be back open, nothing. Terrible customer service, definitely avoid and give your money to a better business. The most recent 5 star review by the guide Emily is definitely a paid review. I'd recommend Pirates Cove or Putts N Glow in Rapid City when they...
Read moreThis would be a really nice course if it were kept up a little better. My family and I visited late in season so totally understand somethings not being available this late. However desk clerk mentioned nothing about the lighting not being used in over a year. After paying and going in and realizing it was getting dark and lights not coming on themselves, I stepped in and asked if they would be turned on. Desk attendant informed me they wouldn't and they would be closing in 15 min. This was shortly before 7 p.m. and hours posted said closing at 8. After going outside someone else came out and said would try and turn lights on but hadn't been used all year so didn't know if would come on. I would not have paid the 45 dollars for my family to golf here had I known that we were really expected to leave before closing and they can't really support...
Read moreThe front desk lady when we went in to pay for the mini golf was super nice and helpful. Told us two ways to get to the course. One thru the arcade and one not thru the arcade. It was 26 dollars for 3 of us to play. The mini golf course wasnt brand new but there was nothing wrong with it. It was your typical mini golf. We played the arcade for a few minutes afterward. Some of the games werent on. It was your typical arcade, nothing spectacular, but not horrible. Its our tradition to play mini golf on vacation and this was...
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