This place is beautiful. The atmosphere is calming. The restaurant is pricey, but convenient. The room we had was a studio but they had a partition that separated the bedroom. A sweet kitchenette and everything you need to cook and eat with. And the best part is the staff at this hotel. They are all kind and so considerate. Today, I had the pleasure of being helped by Elin, the Hotel Concierge. She was so helpful to help answer and investigate reservation questions. Then there were Carlous and Julian, what a beautiful thing to witness these two in action assisting customers and their families. The horrible circumstances that brings folks here to stay along with families, the staff here goes out of there way for each and every and every one of...
Read more4.5 stars!!!! This hotel was a blessing after my moms surgery. Communication between the hospital and hotel was a little spotty but nothing terrible. The staff was very accommodating in helping to get my mom and our stuff from the car to our room. As soon as they saw 2 guests, they moved us from 1 king bed to a queen bed and a pull out couch without even asking which was so thoughtful. The room had a luxurious feel to it and beds were comfy. My only "major" complaints were I asked for a blanket for the pull out couch and the 2 blankets they brought were towel material and extremely uncomfortable. And second we were on the first floor and the window only had sheer curtains so a lot of lights came in. The food at the restaurant was a little pricey but...
Read moreThe rooms are wonderful. We stayed in one of the bigger rooms with a small kitchen. It has all that we need to live very comfortably. The bathroom is spacious and well lit. 2 changes to the rooms would be ventilation, when cooking there is only the stove vent but no way to open a window or a small section of the windows. Need to open the door for ventilation. Bathroom has a glass to prevent water from splashing out but it's very short and water splashes out. The service is exceptional. Calling the front desk i easy and requesting extra towels or blankets is quick. Location is ideal as City of Hope patient but it's also quite close to various restaurants and grocery stores. I was able to walk to restaurants and a grocery store...
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