Fred's Furniture Co. & Mattress — Hotel in Erie

My disabled parents badly needed a new bed, but didn't want to over pay. We went to Fred's as I received a bed from them through my case manager, and was very happy with it. Fred's works with a lot of local social service agencies to help families in need get quality furniture for a good price. So naturally we chose Fred's for their new bed. I am very pleased with the entire process. Mr Barbato helped us to find the right bed at a very reasonable price. There was no pressure from him to buy something really expensive, he just listened to our needs and helped us find something that matched well. He also recommended a smaller box spring as it would make the bed lower and easier for them to get in and out, which I didn't even know was an option, so we are grateful for that as well. The total for the mattress, box spring, taxes, and delivery actually ended up being less than we were originally quoted, so they saved even more! I was worried that the bed would not arrive before my mom's upcoming knee surgery, but he told us two business days. We scheduled the day and time of delivery, paid, and left. All told this took maybe 30 minutes, much less time than I had anticipated it might take. Like I said there was no pressure at all, he was just genuinely interested in meeting our needs. Then today the bed was delivered, they even arrived early! Cam and Matt I believe were the guys who made the delivery. They had the mattress and box springs switched out in no more than 5 minutes. All in all this was a fantastic experience, and we are definitely making any future furniture purchases here. They even do layaway! Efficient, affordable, and reliable are the top three qualities I would ascribe to Fred's. Keep up...

The staff was friendly and not pushy at all, but I really wish they had pushed a bit harder when we bought a new mattress set. We got the cheapest. Bad idea. When it show up in our home, we realized the mattress was two inches wider than the box spring. The mattress is just a piece of foam with no solid structure. The box spring doesn't have any, well, springs. It's just a few two by fours with upholstery on the sides. The top mattress arrived rolled up in a box. It took a couple hours for it to become un-squished. And there is a smell. It's been a month now, and that horrible stink is still there. I keep using Fabreeze on it, and that works for a little while before I have to spray it again. We won't be buying cheap again, and we won't be back to...

My husband and I had a great experience shopping at Fred's Furniture. We have previously been disappointed in furniture that we bought at other stores so we were being very selective when finding a new furniture store to shop at. We worked with Timmy in store who was very thorough and answered all of our questions. We could tell that Fred's Furniture and its employees took pride in the products they sold and made it a great shopping experience. The prices were so fair that we ended up buying more furniture than we had planned and they even squeezed us in for next day delivery. Matt and Cam, the delivery guys, were even kind enough to offer to help move our old sectional outside. We will be recommending Fred's Furniture to all of our...