Rent-A-Center — Local services in Erie

I’ve been with this CO. For over 13yrs. The one manager fanominal, he no longer works there transferred years ago, 11/26/18 I called spoke to the manager , without getting my full question out he said no!! We don’t do that, at the same time I was waiting for the DIST. Man to call me, there’s a history and he’s helped before and if no is no fine but at least it wouldn’t of been rude, so manger calls and says the district manager and I were talking we discussed it’s ok. I said tell Mr Bradly thank you and Merry Christmas and Happy Holidays, he got upset why would I thank him did he tell the district manager he said no before I could complete my sentence, probably not, did he tell him that I explained I’ve been a loyal customer for so many years so don’t say you both agreed you already shut me off and turned me down. I got 4 payments to go and I feel bad for Mr Bradly but rent a center is not like it used to be his staff is more rude, cocky and don’t care about the customers. Mr. Bradly you are number...

I don't understand how this place stays in business, because I've had nothing but headaches every step of the way. First of all, I went in and filled out the application to rent 2 TVs. The girl said they would give me a call in a day or two once everything checked out. Four days later, I called to ask what the status was. I was told that the girl never told anybody I wanted to rent the TVs. So I finally got cleared to rent the TVs. I returned them earlier than my due date. Since then, I've received three phone calls saying that my account is past due and that I owe payments. Every time I'm told that my account will be updated and that I won't be called again. Yeah right. I will not be returning there, and I don't advise anyone to go there...

U pay for the items but u lose money because u don’t get it until about a week later than u paying a week again and u never had the Iteam so u paying two weeks when u just getting it when you’re next payment is due it’s not fair to a customer the delivery needs improved and prices our crazy and u can’t even unwrap your own stuff they do it and u get to experience all the germs because it’s been handled so much but they charge u for new when it’s not mine wife rents from here and her name is Gladys and the tv is...