TOPS Friendly Markets — Local services in Erie

If negative stars where an option, I'd choose those. Don't go to this store if you want to be spoken to in a condescending way, want to be forced to stand and listen to the cashier's opinion (Katie)(morning shift)on the Current President's (although her ignorance level was low, it couldn't have been worse than her immaturity) tariffs, attempts to insight an argument....then, have the pleasure of speaking with Manager Michelle, who basically doesn't seem to care, not want to be bothered to do this part of her job. Not once did I mention anything about the current President, tariffs, or another point of contention, to this cashier, for her to behave in this manner. The comment that was made, was that the cost of the items were ridiculous. For that, I have to go through this?!?!?? Wow, nope, my money spends...

The store itself is pretty nice and recently remodeled, but the service isn't as good as the location on the East Side. I shop here because it's close to home and the gas station is at this location. The prices are really high, but sometimes they have some really good sales and deals in their weekly flyers. So that's usually when I go.

Use the self-checkouts if you can. The last two times I've gone through a regular checkout aisle, I've gotten a cashier who barely acknowledged my presence and didn't say one word to me the entire time I was being checked out, then the next time I got one who seemed more concerned about her phone and the conversation she was having with the bagger than she was with interacting...

I loved the West 26th Street store, but they closed it and merged it with the 38th and Liberty Street store. I thought I would get the same items or a greater selection at the new store. Wrong. I am greatly disappointed because I cannot find the Spanish items they used to carry at the West 26 Street store. It seems like instead of getting more Goya/Hispanic items, the options are now near to nothing. Walmart does a better job. Now I have to go across town to the East 38th Street store to shop for Goya - they really know who their neighbors are. The Liberty store management need to visit East 38th Street Tops Market to check out their Goya selection and maybe they'll figure out what they are...