Quality Inn & Suites Pueblo West — Hotel in Four Corners States

I was in the Pueblo area for a short while to visit a friend and due to the advent of the Coronavirus, was looking for a relatively unassuming area. I found Pueblo West and the Quality Inn & Suites happened to be the only place in the area with availability. I was cautious of booking because I don't normally stay at a Quality Inn but I saw the high ratings of the reviews that were there and decided to give it a shot.||||The location is the only positive of the hotel, it is located right next to US 50 with easy access into Pueblo.||||At check in, I noticed a couple of red flags: the receptionist wasn't wearing a mask and there was also no option for contactless check in, which I found strange. The countertops of the front desk also had clear markings on them, indicating that they had been touched by guests. The receptionist was helpful and welcoming.||||The room itself was extremely underwhelming. There was an extremely musty smell, as if there had been water damage in the room. The carpet was stained in more than one area and the room also had a fairly acrid smell. The nightstand was oddly sticky, as if a soda had been split in it. The bedspread was stained, and the pillowcases smelled greasy and had faint traces of smoke; the pillow itself was no better as when I took off the pillowcase, it was covered in sweat and saliva stains. The air conditioning unit was dysfunctional and the filter looked suspiciously dirty. The lampshades were heavily stained, as was the desk chair. The desk also was oddly sticky, similar to the nightstand and seemed to also have stains from a type of sauce.||||The bathroom was in similarly poor condition. The toilet had not been flushed and there was a wedge of toilet paper between the toilet bowl and seat; the underneath of the seat had evidently not been cleaned in a while, as there was dried pee on the underneath of the seat, which allowed the wedge to stick. The floor of the shower was dirty and the tiles were chipped in multiple places. There also was what appeared to be a condom on the floor near the rear of the toilet. The final straw was when I discovered a group of roaches hiding behind the toilet. ||||The cleanliness standards were dreadful, especially when juxtaposed with the fact that this was during a pandemic. The hotel appears to be new, or at bare minimum newly renovated given the relative lack of reviews, so the cleanliness was an even bigger shock. I would heavily recommend booking elsewhere, there are many superior...

I was in the Pueblo area for a short while to visit a friend and due to the advent of the Coronavirus, was looking for a relatively unassuming area. I found Pueblo West and the Quality Inn & Suites happened to be the only place in the area with availability. I was cautious of booking because I don't normally stay at a Quality Inn but I saw the high ratings of the reviews that were there and decided to give it a shot.||||The location is the only positive of the hotel, it is located right next to US 50 with easy access into Pueblo.||||At check in, I noticed a couple of red flags: the receptionist wasn't wearing a mask and there was also no option for contactless check in, which I found strange. The countertops of the front desk also had clear markings on them, indicating that they had been touched by guests. The receptionist was helpful and welcoming.||||The room itself was extremely underwhelming. There was an extremely musty smell, as if there had been water damage in the room. The carpet was stained in more than one area and the room also had a fairly acrid smell. The nightstand was oddly sticky, as if a soda had been split in it. The bedspread was stained, and the pillowcases smelled greasy and had faint traces of smoke; the pillow itself was no better as when I took off the pillowcase, it was covered in sweat and saliva stains. The air conditioning unit was dysfunctional and the filter looked suspiciously dirty. The lampshades were heavily stained, as was the desk chair. The desk also was oddly sticky, similar to the nightstand and seemed to also have stains from a type of sauce.||||The bathroom was in similarly poor condition. The toilet had not been flushed and there was a wedge of toilet paper between the toilet bowl and seat; the underneath of the seat had evidently not been cleaned in a while, as there was dried pee on the underneath of the seat, which allowed the wedge to stick. The floor of the shower was dirty and the tiles were chipped in multiple places. There also was what appeared to be a condom on the floor near the rear of the toilet. The final straw was when I discovered a group of roaches hiding behind the toilet. ||||The cleanliness standards were dreadful, especially when juxtaposed with the fact that this was during a pandemic. The hotel appears to be new, or at bare minimum newly renovated given the relative lack of reviews, so the cleanliness was an even bigger shock. I would heavily recommend booking elsewhere, there are many superior...

We decided the Econo Lodge was good because we were told that we could have guests come and swim in the pool, and this sounded good because we had a family friend coming from Denver to see my dying mother. We thought that the pool would be a good way to distract us from everything that we are going through, but when we tried to have a few family members join us it became a huge problem and we were verbally attacked by the man at the front desk. My husband was just starting to get in the pool when he was told to get out, and they never asked him if he was a guest, they just assumed that he didn't belong. Everything that happened made our stay super uncomfortable and we didn't feel welcome. We never took advantage of breakfast or any of the other accommodations available at the hotel because we didn't want to intrude because when we asked for creamer for our coffee in the morning after the incident we were treated as if we were an inconvenience, and or as if we were not welcomed at this hotel. We also encountered a problem with the TV not working, and when we called for assistance we also got yelled at for it like it was our fault. This was the worst experience I have ever encountered with a hotel. I would never recommend the Econo Lodge in Pueblo West, Colorado, to anyone, because no one deserves to deal with that. I will recommend people to drive into Pueblo and book a hotel there, because the experience will be worth the cost, unlike at the the Econo Lodge in...