Cozy Nest Cabin — Hotel in Gatlinburg

This place is very run down. We stayed in the sugar cabin. It has a lot of wear on the floors. The cabinets were covered with a greasy film. I had to wipe everything down with Clorox wipes. The windows are filthy. The bathroom shower head leaks behind the wall. The jacuzzi tub does not work. The hot tub smells musty. You have to keep emptying the dehumidifier or the place smells awful. I had to buy candles to cover the smell. I also had to buy toilet paper and paper towels along with garbage bags. 2 rolls of TP were provided no paper towels and only two garbage bags. We were here for 5 days. You have to take your garbage up the road to get rid of it and the second time we tried to get rid of it the dumpster was locked so we had to bring our garbage back to the room. I’m not sure how this cabin got such good reviews. It is in complete neglect. The front door is not sealed all the way. We had ants in our bathroom and I had two crawl on me in bed. Would never ever stay here again and there are no views from this cabin. Another deceiving...

DO NOT RENT FROM THEM. Terrible company ethics, terrible customer service. Won’t refund you even if your flight is cancelled by inclement weather. I mean, come on who can control the weather? We had proof of weather cancellation from airline. Still refused to give refund. Terrible company. Rent elsewhere and save yourself a headache. Would give them 0...

My only complaint was the bed made me and my wife sore when we woke up. Beautiful view, 5 minutes from Gatlinburg, good price, hot tub, and bathroom tub with jets. Definitely...