Mill Creek Lodge 2700 at Bluegreen Vacations Wilderness Club at Big Cedar — Hotel in Hollister

This property is within the Bluegreen side of the property at Big Cedar Lodge owned by Bass Pro Shops. Your ownership in Bluegreen gives you free access to minimal amenities on this property. You pay to access the sites and amenities, including Top of the Rock. Not sure what the $10 per day resort fee actually covers??? We also found that the shuttle will take you nearly everywhere but if you want to access Big Cedar sites, you need to shuttle to the conference center, pay for a second shuttle to take you to the Big Cedar sites. Kudos to the drivers we had, they told us more about the resort and what to do than the concierge. Feeling like the red haired step child is what brought my rating down. As for the Mill Creek Lodge, it was very clean, well maintained, and had very pleasant staff. My only criticism is that the rooms are very dark, could use some better lighting. Two final criticisms on Bluegreen here, stop pushing your sales team on us, we already purchased a plan, we are on vacation and really don't want to spend time with you no matter what the offer. If you want a meeting to bring me up to date invite me to a conference call. Second, if you can send me information in email, you can train your staff to send a final bill from our stays to us in email also. I shouldn't have to be expected to go to your desk for a printed copy when I am trying to leave at the crack of dawn. We had a great time on this trip and saw many new things, I just wish the Bluegreen team was more transparent in what was covered by your ownership and what wasn't when you were making a selection for your...

Pretty nice rooms and the customer service has been great. We have three kids 3 and under - they helped us get into the room before check in to allow for naps and worked with us to get the room ready while we were able to get the kids in and taken care of (they had to change a filter and repair a lock - things that would have been done before typical check-in. Our only real criticism is that we wish they would have had smart TVs. Our kids don’t understand cable / why they can’t just watch paw patrol. They have Blu-ray players, but rather than buying a blu-ray movie at Walmart for $19.99, we just bought a $19.99 Roku for each TV. So, Bluegreen, just replace the Blu-rays with Rokus and...

Nice place but needs some updates. Enjoyed ourselves. There is a lot to do here no matter the season. You can do everything here, wouldn’t have to leave unless you wanted to. Great place for some R&R! Stayed in a one...