Jupiter Beach Resort & Spa — Hotel in Jupiter

Alright. This may be a long review because I need to mention some great employees that work at this resort. I have stayed at 4 star and 5 star hotels recently for work. On this trip, my boss was having surgery and she mentioned this resort. We arrived on Monday and I checked out today. The staff is simply amazing!!! Where do I start? Jennifer at the front desk is so very friendly and funny. She had me cracking up the minute I arrived. She set the tone for my entire stay. Janie…not to be confused with Jennifer…as sometimes happens 🤔😳😳….was equally as kind and friendly. She provided me with enough extra coffee pods to keep me caffeinated until 2025. 🤣🤣🤣 The rooms are being renovated and were gorgeous. Jean came to tidy up my room the next morning. I asked him for another bottle of shampoo and apologized because I use a lot. He said “why would you apologize? If I cannot help you then what is purpose of my job then?” Such a kind kind individual. Moving right along…Garfield. Simply put…one great guy!! He always pulled my boss’ Jag around and made sure the front door was always opened for me. He actually cared how my day was going and asked if I needed anything. He represents the resort very very well. He sets the classy and upscale tone of the resort. And he is quite funny too. 🤣🙌🏻🙌🏻🙌🏻 Now….it’s summer and I get thirsty. 🍺🍺🍺 Christina was on point recommending the cheese pizza. Yes!!! This resort has some of the yummiest pizza I have had in a long time. And don’t try to pry that Caesar salad out of my hand. I will fight you for it it’s that GOOD. 🥊 🤣🤣🤣. Christina made sure my glass was never empty and even remembered my name the next day while I was sitting outside at the bar. Ed recommended the white pizza with chicken and it was amazing too. Ed made us feel at home and seemed to know a lot of the regular customers which was pretty impressive.🙌🏻🙌🏻 I can’t talk about beer without mentioning the famous, Nick. Everyone at the hotel loves this guy. He is an awesome person and bartender. My glass stayed full with him and he made me feel welcome even though I went down to the bar alone. I felt very comfortable. It was a great night! Can’t mention Nick without mentioning GI-GI. I don’t think I have met a kinder person at a hotel. She is sincere and real and wanted to make my stay a great one. This may sound weird but I can say she is a great human being and made my stay amazing! I ordered room service one evening and Stacey brought it up. She too was so kind and friendly. I mentioned to her that all the staff was so darn nice. She said “I love working here. Everyone is great!” Ummm…I hardly ever hear that and it confirmed my observations. Two more people I have to mention….Allen. He is one cool guy. He made me feel right at home upon my arrival and everyone loves him!! This man has a kind soul and loves his job. I could tell right away and knew my stay was going to be awesome. Allen….you rock!!! And last but not least….Jonathan. I met him last night when I was carrying some food in from the store. I immediately commented how kind he was and asked him his name. He jokingly said “blah blah blah blah!” I knew he didn’t want to take credit for being so awesome but I had to find out his name. He eventually told me and I made sure not to forget it. Jonathan….you are one in a million and made my stay all the more lovely. I usually don’t write long reviews but knew I had to do so. The entire staff at Jupiter Resort is AMAZING. Thank you for 4 days of laughter, smiles, and great service. I will be back and tell anyone that will listen what a great resort you have. The staff truly makes it a great resort....

If you’re looking for a less than mediocre hotel to waste your money on, look no further. The “new and improved” JBR is far from improved, and I strongly recommend booking anywhere else.

Where to begin… They now offer valet only parking and let me just say, it sure does the opposite of making your life easier. It takes forever to get your vehicle and be sure to fully inspect it before leaving. I decided to stay here for my wedding weekend and what a mistake that was. I received my NEW vehicle back with a lovely key scratch and it was 100% done by valet. When I reached out to let them know, they said they would get back to me and after a couple days, I received a text of all things. The text read “Good afternoon, sorry it took me so long to reach back to you. We reviewed the videos and couldn’t find anything plausible. We can still submit a claim, if you want, however it will be declined as it was reported after leaving and property and the camera not confirming it happened here. Please advise.” When I wrote back saying this is what I expected and that I would never book here again or any corporate events going forward, I received this text “May I have your full name and the room number you were in?”. How are you reaching out to someone about this situation and you have no idea what my name or room number is after that was provided FIRST. Complete incompetence at its finest. In addition, the suite I booked overlooked an old roof with a pool and the main balcony overlooked an obstructed view of the main boardwalk everyone walks on. Hardly picturesque for the prices they want a night and for a suite. I called a couple times in advance to request a room on a higher floor and had it noted in my reservation. When I arrive, guess what floor I am put on? I have a feeling you will guess this right. The lowest one, yes, of course. The hotel is dog friendly, which I love, but you could see dog pee on the floor in the room in multiple spots. I contacted the front desk instantly and they were unable to do anything (the standard practice of the bare minimum accommodations it seems), but they did offer a bottle of wine the next day and I opted for champagne. I call the front desk at 10 AM to have it sent up and I’m told it would arrive by 11:00 AM. It’s now 11:15 AM and I call back only to be told 12:00 PM and that’s when I requested it be sent ASAP. Here’s the best part - they sent a $7 bottle of Wycliff Brut up. What a good laugh and we never opened it. We decided to eat at the restaurant the first night, had reservations in place, and were seated instantly. Absolutely shocked they could manage that. Five minutes later, the hostess comes by to say she sat us at the wrong table. I cannot make this stuff up! The 6 of us were not going to move after we ordered drinks already and stayed where we were. The food was nothing special other than the mere convenience of not having to leave to go out. The tuna poke was awful entirely. The breakfast was included with our stay and it wasn’t good at all. The fruit wasn’t even fresh and the French toast was very lacking. Took two bites and tossed it. Of course, they charged us for it and had to call and get that corrected as well. If you’re looking to spend your money here, you might as well flush it down the toilet. If you’ve found this review, it’s not one you should take with a grain of salt. I’d be happy to share more of my experience, and the texts between myself and with the hotel,...

A fantastic stay.

We stayed at Jupiter Resort for three nights. Had an absolutely fantastic time, which seems even better when compared to other places we stayed during the road trip to/from Jupiter.

All of the staff here were amazing. Everyone made you feel right at home and like a highly valued client. Peter, one of the Concierge, in particular went above and beyond for us, both before and during our stay. He was in communication with me a week before we even left home, multiple times, and proved just as great at representing the resort in a very positive manner during our stay.

The weather during our time wasn't great. The first day was decent, but in the evening 30mph wind kicked up, and things pretty much stayed that way the rest of our time in Jupiter. As a result, some of our plans got cancelled and we spent quite a bit of time just hanging out at the resort and more time in our room on the balcony than expected. The room was absolutely whisper quiet. In three days, we never one time heard any other guests while inside our room, despite the place being packed. Even sitting outside on the private balcony, we could barely tell there was anyone else on the other balconies. The view from our room was fantastic. We had two balconies, one looking out over the pool/bar and down the coastline to the south. And one directly looking out over the beach and water. The first night, before the wind got crazy, we left the balcony door open and slept listening to the waves all night.

The furniture in the room was on par with the rest of the experience. One of the most comfortable beds I've ever slept in. I ended up taking a picture of one of the chairs and looking around on google to see if I could find where I could buy it back home. The room felt large and spacious, not crowded at all. The bathroom was maybe slightly cramped, (primarily the toilet tucked in a corner) but was very nice in general, and loaded with high quality amenities.

The beach was perhaps a little more peppered with seashells than is ideal for walking through/on, but overall it was a very nice beach. Great if you're looking for intact shells. We spent about 3 hours straight in the water one day. The beach in general had a very private feel about it, and was quite nice. And the fantastic staff was ever present there as well, providing beach chairs, umbrellas, and serving beverages. (Peter found me on the beach to provide me with the details for a dinner reservation he had made for us.)

We explored the pool area late one night to have a look around. Never made use of the pool, hot tub, workout room, or the sand bar, but they all seemed quite nice. Given the time we spent on our balcony, we did get room service and order food from the lounge a few times. The drinks were mostly quite good, and the food was as good as any restaurant I've ever been to.

Unfortunately, the spa and restaurant are still under construction, but we knew that ahead of time so it was no big deal. I'll certainly be looking to return once those renovations are completed. As of right now, the Jupiter Resort is the top of my list for places that I...