The Keene Inn — Hotel in Keene

In preparation for our trip up to NH my wife went shopping for a place to stay for the night, she went to Booking.com and got a place that seemed to have a good price. Well as it turns out, Booking.com evidently does not actually check out the places it recommends or books such as the place we got. When we arrived at the place The Keene Inn, in Keene NH, it appears that it is about to fall down. There are some boards going from the second floor walkway up to the roof-overhang rafters, holding up what is visibly rotting wood fascia. The saddest part is that while they may be adding support there is nothing from the ground level walkway underneath them to add support the supports above, and you can see the second floor walkway bowing under the weight. When we saw the condition of the rest of the place, we left and found another place to stay. We called Booking.com and they said they would do what they could to help, which turned out to yield no results. They did contact the Keene Inn but they (Booking.com) were told that they (The Keene Inn) had a 24 cancelation policy and that we would be charged for the full price of the reservation. Well I may be out the money, but I can tell you this, I will get more than my monies worth in satisfaction in letting people know how rundown the Keene Inn is and how Booking.com will not take responsibility for booking people into what is in my opinion is an unsafe building. I also plan to contact the Keene Better Business Bureau, Keene Department of Health, Keene Building inspector and the local news papers and television. I will not take this laying down, I can assure you of that much. My next stop is YouTube, who knows maybe it will go viral.||My final message to all that will listen:||STAY AWAY FROM THE KEENE INN AND...

First off I would like to say that I am a local and the Keene Inn has been here for as long as I can remember and they hardly have done any renovations. They only thing that has changed in the last 10 years is their name and only one part of the 4 part building is somewhat renovated. To answer some of the other reviewers questions YES LOCALS DO LIVE HERE AND SOME PEOPLE THAT STAY HERE ARE HOMELESS MOST OF THE TIME AND ARE FROM THE STREETS. The Keene Inn is cheap with a price around $65.00 so I don't kno what some people expect from it. This isn't the Best Western or the Red Roof Inn. It is not as bad as some ppl say though and it is centrally located in Keene and does serve it's purpose. The room I stayed in had little to absolutely no water pressure in the bathroom. The sink was dripping water out and you couldn't even wash your hands in the sink. The shower was almost as bad. The pictures of the rooms they have at the front desk are a joke bc the rooms don't look that nice in real life. Our fridge was from the 80s and our freezer in it didn't even work. After all these complaints and then some we asked to be moved across the parking lot to the "newly renovated" part of the building. They said no bc it was more money and they didn't have any rooms available. They were clearly lying bc we didn't see anyone come In or out of like 5 rooms over their. Plus why do the newer rooms cost more money when they are supposed to have the same exact things in them?? Definitely get it together Keene Inn. You have got some bad reviews not just on here and hospitality is supposed to be key to running a good...

the pictures dont do this place justice.its a dump.The outside is deplorable looks like a transient hotel.The rooms and the linens smell musty.the furniture looks like something from the seventies.The a/c unit is in a hole in the wall to big for unit'stuffed with styrofoam to make it fit allowing cold air inn.The heaters were covered in dust and did not work very well.The bathroom sink and tub had stains that looked like had been there for years.The shower curtain had 4 inches of mold on the bottom and mold in the grout in the tile.A wall heater in bathroom did not work and was full of cob webs.mind you this was the second room we were moved to because the first room had no hot water.The decour was old with dents and scratches throughout.the tv was a model fromthe 80s.the dead bolt on the door did not work and doors and windows were very drafty.checkout time was 11 we left at 5 a,m, .The price was 55 a night not worth it .I guess you get what you pay for.This place looks like a hotel that is used more for...