My family and I stayed here overnight while passing through on the way to Florida. Here are some of our observations and experiences: -The lady at the front desk was very friendly and willing to help. She even offered suggestions on places to eat, and gave us a coupon to use at one. -Door to room looked as if someone had previously attempted to break in. -Floor was filthy and we could tell it had not been vaccumed. -The room had a horrific odor, although it was a non smoking room -Left over food was in the refigerator. -Refrigerator made a terrible, loud, clicking clock sound. -- Bathroom floor dirty, hairs all around. -The tray the ice bucket sat on was filthy dirty -Only one half a roll of toilet paper and we had to use it sparingly. No extras given. -Went to front desk to ask for extra towels...what appeared to be the owner and his family were sitting around on the couch just chit chatting to the lady from the front desk. Again, she was very eager to help. However, at a place of business, this sitting around didn't appear very professional. -Twice during the night, someone attempted to push our door open....we were armed and ready on the inside. I have never felt as unsafe at a place as I did here. -Breakfast consisted of cereal and bread items and a few pieces of fruit. The juice machine did not work . Husband threw his cereal away because the milk was no where to be seen. -Attempted to ask about this so called breakfast, but no one was at the front desk. I stood there for a while, long enough that I should've seen someone -Decided to leave without breakfast, check out, and head on our way. When I went to turn in the keys, once again, no one was at the front desk. I stood for a while, then just laid the card pack on the desk and walked out.
Needless to say, we WILL NOT return to this place again. I would not want my worst enemy...
Read moreDO NOT STAY HERE. We were surprised at how affordable it was to stay here. BUT that was the only good surprise. We needed a handicap accessible room and was given one. Upon first walking into the room it seemed okay until you pay attention a little closer. The floors were dirty, all the corner in the room had dust, the sink in the bathroom had not been cleaned. The BIGGEST disappointment was the shower. When taking a shower the faucet fell off the wall shooting water everywhere! We called the office in which no one answered so we walked down to the front desk and was told someone would be there to fix it soon. 5 hours later at 9pm the maintenance man finally showed up to fix it. He was the most nice person at this property. He had informed us he had to walk to the store to get parts to fix the shower and that had taken him 3 hours. All the problems we had at this location was SO disappointing. We couldn’t even shower! NO ONE offered to switch us rooms even tho it was clear they had plenty of space. ALSO the area we stayed in was the back of the hotel which was dirty and had people that lived there. We complained to the office and was promised a full refund for all of the issues. When we went to get our refund upon checking out we were told the manager had to do it. We called every day for 2 weeks and the “manager” was never there. Finally we did speak with the manager who told us they didn’t give refunds and then person that told us that no longer worked there. One other thing to mention is that not one person was dressed in uniform. 2 different people were actually in pajamas working the front desk! So I repeat DO NOT STAY HERE. Not worth the money, the hassle or the disrespectful staff!!!!! We never received a refund, apology or anything. ONLY terrible excuses and bad customer...
Read moreLooked for a room with a jacuzzi..choice hotel had one.. booked it .. lost cell service on way.. called agent & they booked it again for me. Got there, they did NOT have it. Already gave out cc twice. Lady on phone sent me to Days Inn. They were confused. Wyndham is run by Days Inn. That company should check out their rooms. Wyndham always meant quality to me. No jacuzzi rooms here. WATCH OUT, read reviews! They DO not give back your ID! Ask for it back. You'll have to drive miles back. Reading reviews later, most are spot on. Water smells like sewer, your feet will get black walking on floor, outside can be seen around door, dirt in corners, you probably will find random black hairs, there is a metal frame around bed which I cleaned, along with other surfaces. Wear & tear on doors, walls.. newer bathroom shower enclosure, but no drain cover & spigot newer, but on last legs. They did use nice tile in bathroom, but need to invest in new washcloths, new refrigerators with freezers, and new TVs with new remotes. And clean the floors with clean sanitized water & carefully. If you look closely, you will find random dirt on walls.. needs cleaning. Like blood, snot, dirt. Refrigerator rusting out, dirt, cigarette burn marks on surfaces...even on beautiful marble sink area..which installer was sloppy with glue. Sheets clean.. maid did her best with what she had to work with. Buy maid a good swifter & change the pad on every room... buy maid cleaning supplies that work. Didn't see security or maids. Breakfast like reviews said. Huge outside pool no one used. Liked decor. No parking spots left after 11.Might stay here again if it was $40..& I had cleaning supplies..I paid about $90.. too much. There are at least 8 different motels clustered together in a block. Construction on road...
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