Mattress Firm Lawton Town Center — Hotel in Lawton

Went to the 2nd Street Town Center Mattress Firm to shop for a new bed. I have numerous health concerns I.E. sleep apnea, lumbar herniated disc and disc degeneration, cervical degeneration due to accidents and playing hard my whole life. Jonathan helped me find the perfect fit for all of my meeds. He is very knowledgeable about sleep hygiene and understanding what it takes for our bodies to truly rest and recover. He was not pushy and answered all of my questions. Demonstrated various features that relieved low back pain immediately. Jonathan has expertise and is very knowledgeable about the science behind great sleep. I am very satisfied with purchase and have ZERO regrets. If you are looking for a better night’s sleep every night, i highly recommend stopping by and seeing Jonathan so he can help you find your fit. The sale is a great savings. I bought a queen for now with the adjustable base and intend to buy a King as soon as we get our new home. Thank you Jonathan for an educational experience and solving a daily problem. More people need to care like you do. Thank you and i appreciate your time and ease of the purchase. Easy on the pocket book! Im fit and play hard, 64 years old female. Cant wait to get my bed this week! Thanks again for you patience. Go ask for Jonathan. He wont let you down.

B. Dubose ....

I came in about an hour before close, on a mission to purchase a mattress I had done a lot of research about, and although Ryan was proud of what I had my eyes on, he went the extra mile to make sure I was making the right choice for me and my body. He tested me for a mattress and the one I wanted did come up on my list of suggested mattresses, and after trying a couple more around the same price range, comfort, and type— we both, as buyer and seller, had the reassurance we needed.

Thank you, Ryan for your amazing customer service and making sure I had all the information I needed. Also, he hooked me up with a pillow that is a total game-changer, I think it is the low Serta pillow, with cooling technology. Amazing. Unfortunately, I did have financial boundaries, which Ryan 100% respected and accommodated to.

Ryan is personable, genuinely makes sure you’re choosing the mattress that meets your personal health and financial needs, while doing it efficiently and honestly. Moreover, I will be coming back to purchase the adjustable head and foot base for my new sleep setup ASAP. Thank you so much, Ryan and the Mattress Firm location on 2nd St in Lawton,...

We had a very poor experience with salesman Ryan. He was pushy & did not listen to any of our concerns. He told us he would give us free box springs then the following day when we called to complete the sale he completely denied that & said it would be full price. He also changed other things he originally said would be included in the price. We had such a negative experience we decided to go to another location in Lawton. Little did we know, Ryan's wife worked at said other location. Ryan discovered we were being helped at the other store. Ryan then called to scream at another employee who was helping us, demanding he receive the commission for any sales made from us. It was not until we received our receipt we realized he forced the employee to place the sale under his name to receive commission. When we asked to have the sale placed under the correct person who actually helped us, Ryan's wife Kelly insisted this was company policy for Ryan to receive the sale even though he provided no help. For this reason we canceled the order. Ryan was very unprofessional and so was his wife at the 82nd...