Candlewood Suites Medford by IHG — Hotel in Medford

The Candlewood as far as location goes is a solid spot. Close to the airport (with no noise of planes coming in or out). Roughly 15 minutes from anything in the city, and has decent parking.

Pros: The rooms are spacious and well laid out. Great size for extended stay and the really solid furniture to enjoy your down time in. The hotel is also well addressed for sound coming through walls as you cannot hear any planes coming in and out. Relatively low noise in the building as well, but we did also stay there during the local baseball tournaments, which of course added to some running feet down the halls. The small convenience area in the lobby is helpful and makes for a quick snack when needed at a FAIR price. I say this because often these are super inflated, where Candlewood seems to have acknowledged this and made it a bit more cost effective for the consumer. There is no morning breakfast or snacks, which would be a nice touch.

Cons: The service there, save for a representative named Lee was a bit more than lack luster. We had a number of complications getting into town, and granted it was last second reservations, but none-the-less getting direct results and communication is vital. We had to extend our stay and kept getting the run around. Lee was extremely helpful and took care of whatever needs we had. I commend his service and encourage him to communicate how he deals with different situations to his co-workers. His follow-up is excellent! The lobby is not a very strong reflection of what the interior of the rooms looks like. I can appreciate the details given to the rooms, but the rest of the hotel could really use an update and make the hallways, facilities, and lobby look as though the rooms do - clean and welcoming.

Overall, the stay was good. If I had to do it again, I think this would be a place on my list. A few things to improve on service, but these are things I'm sure they will notice through feedback and continue to work toward. Prices are good. Rooms are clean. Location is solid. Other than that is a...

Candlewood Suites, nestled within the IHG family of hotels, offers an unparalleled experience that transcends mere accommodation. From the moment I stepped through the doors, I was enveloped in an atmosphere of warmth and hospitality.

The staff at Candlewood Suites are nothing short of exceptional. Their genuine smiles and willingness to assist made me feel instantly welcomed. Whether it was recommending local attractions or ensuring my comfort during the stay, their dedication to guest satisfaction was evident at every turn.

The rooms at Candlewood Suites are a testament to comfort and luxury. Impeccably clean and thoughtfully designed, each room is a sanctuary of relaxation. The plush bedding ensured a restful night’s sleep, while the modern amenities provided all the comforts of home. From the fully equipped kitchenette to the spacious work desk, every detail was carefully curated to enhance this experience.

One of the standout features of Candlewood Suites is their commitment to convenience. The 24-hour fitness center allowed me to maintain my exercise routine, while the complimentary laundry facilities were a lifesaver during my extended stay. Additionally, the Candlewood Cupboard, stocked with snacks and essentials, was a convenient option for those late-night cravings.

Location-wise, Candlewood Suites is perfectly situated for both business and leisure and right next door to the airport. With easy access to major attractions and corporate offices, exploring the city or attending meetings was a breeze.

In summary, my stay at Candlewood Suites was nothing short of exceptional. From the outstanding staff to the well-appointed rooms, every aspect exceeded my expectations. If you’re looking for a hotel that combines comfort, convenience, and unparalleled hospitality, look no further than...

I was given a discount because my dog was at the animal hospital in Medford, which is a 5 minute drive from Candlewood Suites.

The gentleman at the front desk patiently walked me through an issue I had with using my credit card outside of my area. I had no issue using my card for groceries earlier that day. Eventually, we resolved this issue when he emailed a payment form home and my daughter sent payment and faxed the form back to the hotel.

My pet friendly room was sparkling clean. There were no animal stains on the carpets. There wasn't an odor, as sometimes comes with rooms that are pet friendly.

I was on the 2nd flood and there wasn't any street noise. My stay was comfortable. The kitchen has a large refrigerator in it and plenty of counter top space.

My only complaints are that I couldn't connect to the internet the day of my arrival, but the next day I was able to connect. Also the lobby doesn't reflect the beauty of the rooms. And there's no continental breakfast or complimentary fruit or snacks offered to guests.

I was in Medford on an emergency with my dog and was in a hurry to get him home once he was discharged from hospital. I needed to rush home due to his condition, and would like to have grabbed a hot cup of tea or coffee from the lobby or ??? None available.

There are fun touches throughout the hotel, in the lobby a photo gallery of previous pet guests, a lending library and in the rooms J.R. Watkins soap, shampoo, conditioner and lotion...a...