I recently had the pleasure of returning at this exceptional hotel, and I can honestly say it was, again, one of the best hospitality experiences I’ve ever had. From the moment I arrived until checkout, every aspect of my stay was flawless. Exceptional Management & Staff What truly set this hotel apart was the exceptional leadership and guest-focused approach. While I didn’t personally meet the General Manager, his commitment to guest satisfaction was evident when he personally approved an upgrade to a sea view room for my stay. This kind of thoughtful gesture from management really demonstrates how much they care about creating memorable experiences for their guests. The front desk staff deserves special recognition - they were absolutely excellent. Professional, friendly, and incredibly efficient, they handled every request with a smile and genuine care. Check-in was seamless, and they went above and beyond to ensure I had everything needed for a comfortable stay. Accommodations & Amenities The room was immaculate, spacious, and thoughtfully appointed with all the amenities one could need. The sea view was absolutely breathtaking and made the stay even more special - waking up to stunning ocean vistas in the morning was unforgettable. The attention to detail was evident in everything from the crisp linens to the well-stocked minibar. Housekeeping clearly takes pride in their work. The pool area was a true highlight - perfectly maintained, clean, and providing a relaxing atmosphere. Whether lounging poolside or taking a refreshing swim, it offered the perfect retreat. Dining & Service Excellence The food exceeded my expectations at every meal. The quality was restaurant-grade, with fresh ingredients and expertly prepared dishes. The dining staff was attentive without being intrusive, and service timing was impeccable. Throughout my entire stay, every team member I encountered embodied the spirit of exceptional hospitality. From housekeeping to maintenance to restaurant staff, everyone was professional, courteous, and dedicated to ensuring guest satisfaction. Final Thoughts This hotel has mastered the art of hospitality. The combination of hands-on management, exceptional staff, beautiful facilities, and outstanding service creates an experience that’s truly memorable. I will absolutely be returning and have already recommended this property to friends and colleagues. If you’re looking for a place that delivers on every promise and goes above and beyond expectations, look no further. This is hospitality done right! Highly Recommended - Book...
Read moreWe just came back from another wonderful long weekend trip to the Element Melbourne Oceanfront resort. This is our 4th time staying here in the past year and already have another reservation booked next month. ||There are so many reasons why we keep returning. The staff is wonderful, always professional with a welcoming smile. The property itself is beautiful with outstanding views of the ocean. There is an oceanfront pool on the second level with food and bar service. ||We love the oceanfront rooms with great views. The rooms are perfectly appointed, very clean, well-stocked and environmentally friendly. No plastic water bottles here! Each room has a separate spicket at the sink for filtered water with a glass bottle to fill for storing.||We love the food and beverage service too! Complimentary breakfast is not the usual boring hotel buffet. Each morning there are two hot options. Usually, one is something made with eggs (lots of variations) and the other has been pancakes or French Toast. Besides that, there are lots of other options like fruit, bagels, muffins, toast, cereal and a Chobani yogurt bar. Again, you won’t see the plastics or disposable plates here. Everything is served on proper plates with regular flatware. It is the same outside at restaurant and pool area. The drinks are served in reusable plastic drinkware. It is hard to notice that the wine glasses are made of plastic! The only time we received a disposable plastic cup is when we were taking a drink to the beach. BTW, the bartender Emily makes a great Bloody Mary! ||The valet parking attendants are so nice and polite, especially Michael and Hutch. They were always going out of their way to make us feel welcome. The beach rental workers couldn’t have been more attentive. Warrick and his crew had us set-up each day with chairs and an umbrella. They also offer surfing lessons.||Some stars from our last visit: Hutch and Micheal (valets), Deyla and Arcenio (front desk), Barbara and Emily (bar area), Jerry (fixed an outlet in less than 5 minutes of reporting it!), and the GM David who runs a...
Read moreWOW....this hotel does not disappoint! Stayed in a king suite, room was nicely appointed and roomy. Full kitchen with a dishwasher and stove top and a counter top seating area. Living room had a sofa bed. I wish that the sofa was on the opposite wall so you could enjoy the ocean views while relaxing on the sofa. Speaking of the view, while the room was on the side of the hotel, both the living room and bedroom had views of the ocean. Bathroom was large, clean, and super bright. The bath soaps smelled amazing. The smart thermostat in the room was preset but could be adjusted. The battery was running low during our stay which made the room heat up but maintenance came and fixed it. Not sure why the hotel does not hardwire them to avoid that. Pool area was nice with a beautiful view of the ocean. Could use more pool chairs as by 10 am each day we were there they were all full. You can access the beach from the pool. Breakfast was included and very good. There is a daily hot option, while we were there it was strawberry pancakes, banana pancakes, egg tortilla. Plus there were pastries, yogurt, granola, and cereals. There was a coffee machine in the lobby that made lattes, cappuccinos, americanos, etc....24 hrs a day, decaf and regular. During breakfast there was also a regular and decaf coffee bar. Parking was $20 per day, if you wanted to self park you could, just not under the building. Only complaint was the energy doors going into the garage lobby, they were super slow and didn't always work. Not sure why a sliding pocket door wasn't used. Hotel has only one room with a balcony. Saw a few dogs, definitely pet friendly. Overall, fantastic stay and look forward...
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