Hey everybody I don't usually leave negative reviews but I feel like anyone in the indialantic area should hear this experience. I go to Papa John's a lot and they continuously change the price of the same exact Pizza that I get every time mind you I pick it up. My mother-in-law just went to get the same order we always get and they charged her three times as much as normal. The staff is extremely rude confrontational and obviously not interested in doing their job or using any customer service it's unfortunate because you never know when somebody has had a long day and all they need is a little bit of pizza and a smile and no lying or haggling. I do believe someone needs to go to that store and retrain the employees I'vmanaged in restaurants for 25 years and it looks like a transformation needs to happen. They close at 11:00 and one evening I arrived at 10:30 to order a pepperoni pizza to go and they refused service because they closed in 30 minutes and after that they followed me to my car and an altercation followed I quickly got in my car and left because the employee seemed very aggressive and I was concerned about my safety. Lost lot of customers, this is a small community and we do share information with our neighbor so please fix it or...
Read moreConvenient place to get a pizza beachside. This location is in a strip center on the west side of A1A just to the south of the A1A Eau Gallie intersection. The center only has one entrance and one exit and a limited number of spaces (about 20 total). This is a pick-up and delivery location for this restaurant and it is on the north end of the center near the entrance. The delivery drivers are parking in the same spots that you are if you pick up your food so be aware and drive carefully. We ordered online and it sent updates while the pizza was being prepared. The food was ready in less than 17 minutes from when we ordered. We picked it up at this location. The staff was friendly and the waiting area was clean. There was a face shield between the staff and the customers. We tried the New York Style Pizza for about $13. I was not impressed. It did not seem as what was described in the commercial, a thin crust New York Style type. It was ok. More doughy than we expected and not as crisp as we expected. I do not plan to order that type again but will certainly visit the establishment in the future for the price, service, speed, and staff...
Read moreThe Papa John's store at 2500 N. A1A, Melbourne Beach dumped trash in front of the dumpster, not 30 ft from the front door. When I walked up to the dumpster a cloud of flies flew up. Not, a few flies, but a 'cloud' of flies! It is a health hazard! I went into the store and spoke to the manager and told him about the unacceptable, public health hazard. He began making excuses, about how he's been there since 7am and didn't have time, etc., etc. I spoke to him at on 8/4/2021 at approximately 12:15 pm. I then called Papa John's Corperate office and lodged a formal complaint. I also called Brevard Code Enforcement, who referred me to Melbourne Beach PD. As of 2:45 pm, the bags of filthy trash are still there! I then called Papa John's Corporate office again and requested the trouble ticket be escalated. The young lady I spoke with promised to call the store manager and request he correct the unacceptable situation. If, this is the kind of things that go on outside the restaurant, God only knows what the hygiene is inside the store. I would never buy a pizza from Papa John's at 2500 N. A1A, Melbourne...
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