Park Shore Resort — Hotel in Naples

Update: Google removed the sound to my videos! Probably because it was deafening, A God awful sound! If Google removes the sound from the video, that shows how seriously awful the noise was!

Please reconsider if you are thinking of renting here. We just checked out today June 22, 2023. and had the worst experience. Watch the video, it says everything! The unit we rented was beautiful inside but everyday from 8am -4pm we had jack hammering just above our heads. Pictures kept falling off the walls!! Rocks and debris constantly fell from the upper units. This was unbearable and no way anyone would want to spend on there vacation! They did nothing to help us or compensate us!! They did tell us prior to booking that the building next to ours has some construction/renovations. Sadly it was not the one next to us it was our building! It was the unit right above ours!! Also on the second day our water was turned off. We had just came back from spending all day at the beach and had no way to shower. We had to sleep with the beach water and sand on our skin, I’m sorry but that is gross to me!! Our Water was back on the next day but there was a 48 hour boil alert. Sadly my husband forgot and drank some of the water. He was up all night vomiting. The next morning he tried to get some sleep but sadly the jackhammering was back 7:59am. We complained and they did nothing. We also found out that they knew the water was going to be turned off over 5 days prior. They could have told us right away. They did not tell us at check in either. We should have had the notification about what to expect prior but that respect was not given!! This was...

Please reconsider if you are thinking of renting here. We just checked out today June 22, 2023. and had the worst experience. Watch the video, it says everything! The unit we rented was beautiful inside but everyday from 8am -4pm we had jack hammering just above our heads. Pictures kept falling off the walls!! Rocks and debris constantly fell from the upper units. This was unbearable and no way anyone would want to spend on there vacation! They did nothing to help us or compensate us!! They did tell us prior to booking that the building next to ours has some construction/renovations. Sadly it was not the one next to us it was our building! It was the unit right above ours!! Also on the second day our water was turned off. We had just came back from spending all day at the beach and had no way to shower. We had to sleep with the beach water and sand on our skin, I’m sorry but that is gross to me!! Our Water was back on the next day but there was a 48 hour boil alert. Sadly my husband forgot and drank some of the water. He was up all night vomiting. The next morning he tried to get some sleep but sadly the jackhammering was back 7:59am. We complained and they did nothing. We also found out that they knew the water was going to be turned off over 5 days prior. They could have told us right away. They did not tell us at check in either. We should have had the notification about what to expect prior but that respect was not given!! This was...

I would not recommend staying at this resort. The resort is a bit dated. The restaurant/pub on property is closed and up for sale. The unit we stayed in did have hot water, but it only lasted through 1-1/2 showers. Our unit had ants when we first got there. I will say they sent someone out to spray pretty quickly. Still - not something you want to come into on the 1st day. The workout facility had 2 treadmills, one of which was out of order for the 7 days we were there. I had to wait to get on the one. There are no weights - just cardio equipment. The staff didn't seem to be very knowledgeable about the beaches in the surrounding area. One particular time I went to the front desk to find some information in the area and the front desk lady answered the phone in the middle of our conversation. I stepped away (still in her view) to give her some privacy and she continued to stay on the phone for at least 5 minutes. Another person came up while she was on the phone to ask some info. She put the person on the phone on hold and proceded to help them while I was...