Spark by Hilton Opelousas — Hotel in Opelousas

DONT GO HERE Save yourself Well let me start with there is no hot water had to ask dee who by the way is wonderful she should be management go 5 min hot water next morning not hot water could not bath then I was charged 0on the 21 135 dollars was supposed to get 50 dollars back what I got was an alert that my account was in negative because another gold was place for 189 at 10 on the 21 was supposed to have 50 returned not another gold so Sunil said its the bank fault it his fault a bank can't charge unless the charge is sent by the hotel so it his fault he doesn't want take responsibility he was rude when I called him and hung up had to corporation on his behind made a complaint so instead of 50 dollars back so now my account got closed I owe 30 for over draft don't go here is not worth it they mess you up and you can't even bath due to not hot water and there carpet was wet with condensation my slipper where wet Posted pick of there double charge I ain't lying it doesn't matter now because of them my account is closed and also put confirmation to back it up The only thing they have going is there after noon worker Mrs Dee she should be management she tried for me to have a bit of hot water all of ,5 min she tried and cared Yes you did Sunil charge twice that why I put my pics in it your fault no t the bank there are two charges one paid one pending you presented it nothing can be put pending if not sent by you not the bank you don't know the computer system you not bright you caused me problems and my pics screenshot back me up prof is in the pudding and you don't know your job Please fire him If it wasn't so I have a pending complaint against him case 237955581 anyone who want pic let me know he has done something so I can't upload them so he...

The ghetto has come to hilton should be the name. Here for 4 weeks and only extended my trip once. Yet hotel still knocks on door with DO NOT DISTRUB SIGN. why does this place still have a hilton name Plus-- comfortable bed

Cons--1. no one knows how to read English DO NOT DISTRUB sign or letting front desk know you are working nights and sleeping days. 6 different times knocking on my door with the DND sign on.

Back door broken. Handles ripped off. No attempt to fix.

Hand rails in elevator broken Only have hot water when hotel is well booked and only early morning or evening. Strange room set up. Bed and TV in front. Then just a sofa staring into blank wall. 6 no office chair some sort of strange ottoman thing for a chair. 7 breakfast of bagels??? Who decided that is a breakfast 8 elevator has issues. For a 2 story hotel it takes a long time to move. 9....1 and only 1 luggage cart. 10..hotel looks like it was painted by high-school kids. Random things like counter tops, paint buckets and other stuff left from a remodel laying around the hotel grounds. NEVER HAVE I HAD A MAJOR HOTEL CHAIN PRE CHARGE MY CREDIT CARD IN 25 YEARS OF TRAVELING. that is something cheap places do

Once am in a hotel when working nights I will tolerate a lot since it is extremely hard to move during what is my sleep time. I WILL NEVER SPEND...

Room was okay, But not for $153 for the night. When you walk in the light didn't turn on, the 1st lamp didn't turn on, had to walk all the way to the table to turn on the light by the window. The restroom floor had dried up mud next to the bathtub hair in the tub. Toilet paper was very small needed to be changed no extra roll in room.||Brown throw sheet on top of bed was so disgusting we automatically threw that to the side. Refrigerator wasn’t working or not on, had a dirty towel underneath it like they were defrosting it. ||Around 12am the fire alarm goes off there isn’t a phone cover on the phone to call front desk. Had to walk downstairs to the front desk girl calling the police in panic because an angry guest walked out and pulled the alarm. Another lady trying to open it with a Hex Key. ||Wake up in the morning go down for breakfast and ask the lady for more waffle mix and she gets an attitude and says I just refilled it 30 min. ago I responded well I guess it’s not working then, she opens it and it’s empty. ||Tried talking to someone about all the issues and she just shrugs her shoulders and walks off. Not caring about the...