Baymont Inn & Suites by Wyndham Richmond — Hotel in Richmond

If i could rate it a zero star trust me i would. Honestly over all the stay was okay. Frustratingly true but they don't have anywhere posted that cats are NOT allowed. We've been banned which was by far uncalled for and if I had a choice I will never be giving them money again if we werent. We were not aware cats were not allowed especially when All the booking sites including but not limited to the google search of this establishment only said pet friendly. They have signs posted all over to pay for dogs but nothing in regards to cats. It's the hottest time of the season and we needed to retreat out of our living situation fast. If you have pets I don't recommend staying here. The room already smelled weird when we first arrived to begin with and then as our stay was coming to an end we noticed a push charge on our card that we were not made awear of by any of the staff. Instead of comfronting us properly about the situation my partner was cornered at our vehicle by a man who said he was the owner making it an unsafe enviroment and uncomfortable situation. Most of the the staff spoke in a foreign language and we bearly could understand and vice versa. I Will never support these people or even recomend it to anyone else.. thanks but...

This hotel has everything! Bucking broncos rodeo in the bathroom, hold on tight, the toilet will give you the ride of your life, I got first place. The bright yellow caulk ring around the bottom of the toilet definitely gives the bathroom a bright color pop! The art on the walls from genitalia to smiley faces keeps your bathroom experience of entertainment at an all time high. Now moving on the obvious martha stewart designed bedset linens of yellow and black splatter gave the room a warm welcome along with the complimentary ceiling art and mosaics. Lets talk about sleep next, these mattresses have the newest high style tech on the market of crunch wrap chip wrapper sleep for the best slumber of your life. This place was so under priced for all its modern technology. The room is epuipt with a charming rustic mini refridgerator but I'm up to date on my tetnis so I packed it tight with left overs and the best part was the ice block at the top that im assuming would be great for chipping off for a great cocktail ! Welcome to good...

Would give this place zero stars if I could. The front desk was very friendly but as soon as we walked into the hallway, the stench of 40 year old cigarette smoke embedded into the walls and carpet was overpowering. We thought it might be better in the room... it wasn't. The furniture and bedding are extremely dated, with the dark colors masking whatever stains might be on them. There was caked on scum on the bathroom sink, didn't even bother looking in the shower. We decided it would be better to sleep in our car, as the place was decidedly unfit to stay at. The musty, stale smell alone induced a headache in the 10 minutes we were there. We took a few hours to decide on another place to stay (the floor of a friend's rental house), and we checked out 5 hours later.

Management will not allow a full or partial refund of any kind. STAY AWAY.

Note: the good reviews are definitely fake reviews because this place is the furthest from clean and the worst hotel I've ever...