Great experience with the store. Ali was incredibly helpful, and my wife and I ended up with a bed we really enjoy. Since getting the bed we are incredibly happy with it. Would recommend to anyone looking for a premium bed.
In regards to the poor reviews regarding pricing, I can understand the frustrations. The prices are less than clear for all that is purchased as part of a complete bed, but I did not experience any issues with the staff at the store. I think the issue stems from corporate rather than the local store. Ali was very straight-forward on what everything costs, what the return policy was, and was very patient. I neither work for nor have any stake in this company; simply trying to help clarify other reviews I read that made sense to what I saw.
If you are in the market for a Sleep Number bed, this is a fantastic place to start. Would purchase from this...
Read moreSleep number Bridgeport did an excellent job helping us select our bed and adjusting our purchase when we decided to upgrade. KC, Chris and Bob are all extremely helpful, excellent listeners, and are customer focused. They provided us with a great experience. This is the store you need to visit if you are looking for a premium mattress and knowledgable salespeople who go above and beyond what is expected. Not only do they have an excellent product, but they really care about the customer which is a breath of fresh air. Thank you for all the extra effort. We appreciate you and will be telling...
Read moreI never had any back issues until I started sleeping in our new sleep number bed. Within just a few days of owning the bed my back stated hurting. We tried to return the bed but was told I can only return the bed itself and not the adjustable frame which was the most expensive part of the bed. This bed is very costly $7,000. We now have owned this bed for 3 years and my back has gotten worse. I have tried all the settings, even tried adding a top foam mattress but nothing works. It is the most...
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