I must just have interesting luck with motels. LOL. Here's the story:
Driving from Albuquerque to Chicago, decided ahead of time (I've made this trip several times) to make it a 2 day drive, as I did it straight through once (21 hours) and, let's just say, I wouldn't recommend doing that. So, Tulsa is almost exactly halfway to Chicago, which is how I wound up here. The funny thing is, however, I originally intended to go all the way to the far East side before settling in at an Econo-Lodge, but I was exhausted, it was getting late, blah, blah, blah; so I made a snap decision to just stop at the next motel I saw. That happened to be Royal Inn Express. Pulled into the lot, finished a smoke and was about to go check in, but something told me to check the Google Reviews first. It just had an overall seedy appearance and there weren't many guests there. Glad I read the reviews because in the last month, several guests had complained of filth as well as a horrible bed bug infestation. So, yeah, I hit Google up for a list of other nearby motels. Decided on the closest one to where I was, which wound up being this Motel 6. I figure if they're nice enough to leave the light on for me, ya know....
So I get here and immediately feel much safer. Just sucks that didn't last.
When I walked in, the night clerk was nowhere in sight, but, he appeared after about a minute and a half. Super nice guy, actually. I asked him if they accept the AAA club discount because I'm getting low on gas money. He said they do not, however, he hooked me up with a discount anyway. I asked if there was a way I could get a smoking room on the ground floor because my 10-hour drive induced a back and hip pain that had me waddling like a penguin. At first, he said no problem, but a few clicks in the system revealed that all the smoking rooms on both floors were taken. I frowned. He looked some more and said, "Wait! I do have one! And it's ground floor with a parking spot right in front of the door!" I thanked him profusely, paid my $37.04 instead of $44.something, got my key, hobbled to my car, drove around to my room (130), grabbed all my crap in one trip and let myself into the room.
The first thing I notice is that both chairs and the clap-board closet table were turned over on top of the bed. Then noticed there were a bunch of loose screws and a door hook strewn on the desk next to the tv. Went to the bathroom, both trash cans and the luggage rack are sitting in the middle of the floor.
M'kay, no biggie. Put everything where it belonged and then noticed there were like, diarrhea-looking poop smears on the bathroom floor. K...more annoying, but, if you know me, you know I've seen worse, so I just threw a towel down and vowed to wear shoes when I walk in there.
Finally, I decided to check the bed. Bed Bugs would be the last straw. Fortunately, nothing. Don't know if every bed has it, but mine had a thick and rubbery plastic or vinyl type of cover over the mattress and box spring. Relief. I could now strip down to my PJ's, have a bite, and hit the sack.
Right as this thought runs through my head, I hear car doors closing outside. Seemed awfully loud. Went to double lock the door and discovered there was no way to latch it from the inside. The deadbolt worked just fine, though. So then I hear people talking softly, and I'm suspicious, so I go to look out the peep-hole and find that there is no peep-hole. No, I shouldn't say that, because there was actually a hole. And you can peep through it. But it was a perfect 1/2" round "through" hole. People could see in better than I could see out.
At this point, I'm too tired to complain, just wanna go to bed, so, I stuff the hole in the door with the corner of a washcloth, put a chair up against the door, & am going to be sleeping with my 8" pocket knife tonight, just in case. At least the bed is clean and the tv works. That's all I ever really look for in a motel anyway. So, barring anything earth-shattering that might happen overnight,for 37 bucks, I got exactly what I paid for. And ya know,...
Read moreThe front desk help was nice and easy to work with, and my room was pleasant (with no bugs). The air conditioner worked very well, and my towels and wash clothes were fresh, and the bedding seemed fresh as well. The room was secure, easily accessible from the highway, and not overpriced. However, a few improvements would really enhance the experience of staying with you: Water pressure in the shower was not good at all, and it took a long time to get much hot water. Unlike most motels, there was no shampoo in the room. The only shampoo available was an overpriced little bottle for sale in the vending machine. No area maps were provided, and none were available in the tourism rack at the entrance, either--that seems like a pretty basic amenity. No phone directories were available in the room, and nothing was available to orient visitors to the Tulsa area. Charging guests for Wi-Fi access seems chintzy. It's readily available, and even chain outfits like McDonald's or Starbucks provide that, but a motel where guests spend the night charges for it? Also, having to leave the room to go down to the front desk to pay for it was majorly inconvenient. If you MUST charge for it, how about a per-stay charge rather than a per-day charge? If you're not going to provide a continental breakfast, then at least provide good coffee (the coffee in the lobby was not very good), a few donuts, and at least a place to sit and read the local paper. Speaking of which--how about making newspapers available? The furnishings were not ratty, and neither was the decor, but there were no dressers with drawers--just "cubby hole" areas, and the hangers were old and felt sticky. Also, do you realize that there are no extra blankets or pillows available? These would be simple fixes. 7.My room was not particularly dirty, but it wasn't particularly clean, either. It seemed like it hadn't been deep cleaned for a while (corners between floors and walls, under the bed, etc.).
So to sum things up, for the price, I wasn't disappointed--I've seen far worse motels. But a little attention to a few details would really make things better--I'd encourage you to consider my suggestions, and thank you...
Read moreMotel 6 West Tulsa
When checking in to Motel 6, while all i wanted was a room for 2 days to both sleep and get re-acquainted with a wife I had not seen in almost a year, I expected the rooms to be similar to that one would see on tv. What's the logo for Motel 6? "We'll Leave the light on for you"........I would have preferred you left the light OFF.
It wasn't until the 2nd day of a 2 night stay that I started noticing just how seedy of a hotel room we received. These are things one would expect to see in a 19.99 motel room that rented rooms by the hour, NOT a franchise establishment.
The bathroom. The Bathroom did not have hot water until the following day. There was mold and mildew on BOTH the shower curtain and on the shower. The molding on the floor seperating the bathroom from the room itself was cracked, weathered, and in need of serious repair.
The Room The furniture was weak and falling apartment; both the chair and the desk. Housekeeping failed to provide us with fresh linens, toilet paper replacement, vacuuming the floor.
Reservations The Manager, Mark, assured us that we would be secluded. Yet the first night, while Mark assured us that we wouldn't have other guests in the vicinity, we received complaints from an adjoining room. The 2nd night, the room on the opposite side was occupied by a handicap mother and her daughter.
The ONLY reason we stayed? We were exhausted and the night time clerk, Danielle, was able to move us to a secluded room.
I would really appreciate a member from the Corporate offices to contact me as i feel as if these issues mentioned should not only be addressed but that I should somehow be compensated for my experience. That and I would love nothing more then to send you the pictures i just sent Mark.
The ONLY reason you received a 6 for friendliness was not because of Mark, but because of the actions...
Read more