Moxy Springfield Downtown — Hotel in Springfield

If you're seeking a refreshingly unique and unconventional experience, look no further than a Moxy Hotel. My stay was nothing short of an adventure, and it completely redefined my expectations of what a hotel could be. The Moxy is a lifestyle-select service hotel that feels like a vibrant blend of a chic Renaissance retreat, a cozy dorm room, and an edgy UK boutique-style haven. It’s not your typical family hotel—it’s purposefully designed for those craving something intimate, innovative, and totally out of the ordinary.

Let me tell you about our stay at the Moxy Downtown Springfield. First off, every side of the building has an entrance, setting the tone for an experience where there’s no wrong way to begin your journey. We walked in through a door that led directly to the front desk, which also doubles as the bar—how cool is that? We were greeted warmly and appreciated for our Bonvoy membership, which instantly made us feel valued. The staff went above and beyond, sharing the fascinating history of the location and explaining all the quirky, modern features that make Moxy so special. They even introduced us to their unique Self-Service Closet, stocked with extra toiletries and towels—a clever touch for the self-sufficient traveler. To top it off, we were handed drink tokens for complimentary cocktails at the bar. Yes, please!

When we stepped into our room, we were floored—in the best way possible. It was unlike anything we’d ever seen. Minimalist yet functional, it dared to be different: no traditional closets, just stylish hooks to hang your belongings. The compact desk was a perfect balance of form and function. And the bathroom? Let’s just say it brought us closer as a couple—quite literally! Despite its unorthodox design, we couldn’t help but admire the creativity and intentional behind every detail. It’s a space that invites you to embrace the unexpected.

Beyond the room, the hotel’s location was unbeatable. Everything in downtown Springfield was just a short walk away, with an abundance of dining and entertainment options. My wife and I loved exploring the area and found ourselves thoroughly enjoying every aspect of our stay.

The Moxy Downtown Springfield is a gem for couples or business travelers who want an experience that’s anything but ordinary. From its stylish design to its stellar service and prime location, this hotel is a breath of fresh air. If you ever get the chance, don’t hesitate—book your stay and prepare to be wowed. You...

Your typical Moxy hotel experience, but that’s not a bad thing! The staff at the Springfield Downtown Moxy were amazing! From the moment we walked in, we were greeted with warm smiles and a friendly atmosphere. The check-in process was smooth and efficient, setting the tone for a pleasant stay.

This hotel has the feel of a downtown hotel in a big city. The lobby is a lively hub of activity, with a modern, chic design that immediately catches the eye. The vibe in the lobby and rooftop bar were amazing. The lobby features comfortable seating areas perfect for relaxing or catching up on work, and the bar offers a great selection of drinks and snacks. The rooftop bar, in particular, is a highlight. With stunning views of the city, it's the perfect spot to unwind after a long day or to kick off a night out.

The rooms are typical Moxy rooms; brothel style with the basics (small, no refrigerator or microwave), but nice TV and comfortable bed. While the rooms are compact, they are thoughtfully designed to maximize space and comfort. The bed was incredibly comfortable, ensuring a good night's sleep. The TV was large and had a good selection of channels, perfect for relaxing in the evening. Although the room lacked a refrigerator and microwave, the hotel offers plenty of communal spaces where you can enjoy a meal or a drink.

One of the standout features of the Moxy Springfield is the staff. They were always ready to assist with any requests and went out of their way to make our stay enjoyable. Whether it was providing local recommendations or ensuring we had everything we needed, their service was top-notch.

Overall, the Moxy Hotel in downtown Springfield offers a vibrant and enjoyable stay. It combines the charm of a boutique hotel with the energy of a big city, making it a great choice for both business and leisure travelers. If you're looking for a place with a lively atmosphere, excellent service, and a central location, this hotel is definitely worth considering.

Edit March 2025: still really enjoy this place. Had an 8th floor corner room that had some...

Our stay at the Moxy Springfield Hotel over the Fourth of July weekend was a mixed bag. While the experience was largely positive for my family, our friends encountered significant issues that marred their visit.||Pros:|| 1. Atmosphere and Amenities: The hotel offers a vibrant and energetic atmosphere, which we thoroughly enjoyed. The modern decor and playful ambiance made for a refreshing stay.| 2. Family-Friendly: Our family had a great time. The amenities catered well to adults and children, making it a comfortable and enjoyable experience for everyone.||Cons:|| 1. Room Access Issues: Unfortunately, our friends were locked out of their rooms for hours due to a malfunctioning key card system. This was a major inconvenience, especially during a busy holiday weekend.| 2. Bathroom Maintenance: We encountered a leaking shower in our room, which resulted in water spreading all over the bathroom floor. This was not only inconvenient but also posed a safety hazard.| 3. Billing Problems: The most frustrating aspect of our stay was the billing issue. Despite using travel points to pay for the rooms, we were charged twice. We brought this to the management’s attention and allowed four days for resolution. However, the management, who only seemed to work in the afternoon, delegated the issue to the front desk staff, who were unable to resolve it.||Ultimately, the billing issue remained unresolved, forcing us to go through our credit card services to get our money back.||Conclusion:|While the Moxy Springfield Hotel has potential with its lively atmosphere and family-friendly amenities, the operational and maintenance issues, coupled with poor management response, detracted significantly from our overall experience. I hope the management addresses these concerns to improve future guest...