Rodeway Inn Sweetwater South — Hotel in Sweetwater

I am sharing this review due to the experience I had at rodeway inn. Started out really good staff. Very friendly during a few days that I was there, the cleaning staff came in to do what they normally do. Then they were counting the towels that I had. They questioned me about the two extra towels that I got and that they're missing towels. Actually they weren't. They were there who sends somebody in to count towels to make sure you did not take any. The owner of this hotel sent his housekeeper in because he was worried about missing a couple of towels. Also the same day earlier in the morning I was down there getting coffee and the gentleman stepped away to answer the phone so I thought I would be kind and take the carafe because it was done and move it over to where it was so other people could have coffee. Meanwhile he came running out there hollering at me and telling me I'm handicapped. I shouldn't be doing this. I could burn myself. I apologize to him. I said I'm sorry but I was trying to be kind and help you out and he was still going on about that. So I decided to Lodge a complaint to choice hotels about my experience there his staff had heard me and I guess reported back to him also. I'm sure choice hotels once I lodged my complaint. Contacted him to do their investigation prior to all this the day earlier I said I'm going to probably stay a few more days. Can I come down in the morning and check in again? They said no problem. So today I go to get a few more days and they deny me to check in. They gave me some sort of excuse and there was availability clearly showing online and when I called choice hotels again and that they also showed the same thing. I was talking to choice hotels lodging yet another complaint. One of the women behind the counter came yelling at me outside. Then I'm blocking the door which I was not and she told me I had to move and she did not want me out there talking about their hotel to choice hotels about them. She threatened to call the police on me and I told her. Please do and she did which I'm glad because now I have documentation that I provided to choice hotels as well. And the good news is that footage is recorded on the body cam as well. And it also shows that I'm not belligerent mean, angry or whatever else now mind you I am handicapped in amputee. I'm on an electric cart and I have no transportation right now. I had somebody drop me off there the other day so they basically kicked me out the door. Meanwhile, choice got me set up at another one in the same town, but it turns out the owner owns that one as well. So that means I can't go there. Meanwhile, while the police were there, they were very nice and I say the Sweetwater Police department and they help me. The good news is while this was transpiring as well I was on the phone with choice hotels furthering my complaint from earlier about treated being treated like a criminal over towels and then the managers unprofessional attitude towards being kind and helping him . The good news is too. While I was talking about what was going on there and I also told corporate choice hotels that the police are there that he they called them on me and I told them to go ahead because the last time I looked we live in America and we have the freedom to make a phone call from wherever we want. Basically I can make a phone call from wherever I want provided there's something not posted saying you cannot use this area for phone calls. I would have been glad to make the call somewheres else but I kept on dropping cell calls in the area and the only way I could do it was outside at that location. Terrible owner manager in one particular staff member. Very...

Great Spot for the price. Kevin the manager was very professional and polite. Alan at the desk was funny and helpful. Very smooth check in process. Paulina, Diana and Tasha at the desk were awesome! Some of the best consistent polite staff for a low budget I have ever dealt with. Kevin sure knows how to lead his team with kindness. Mary the housekeeper was polite and nice. No issue with late check out. Very accommodating. Nice duck pond in the back with friendly ducks walking around. Coffee and bed was comfortable. Air unit was great and worked well. Tub valve is in bad shape as half the water comes from shower and the other half in the bathtub keeping your feet in water the entire shower which isn't ideal. Caulking in shower needed to be replaced. Nice heater fan in the bathroom for those cold nights. Very quiet location with good people and no riff raf which was appreciated. Top bed spread and blanket need to be washed more frequently as they were stained and didn't smell fresh. Didn't use the towels because they were white and all had staining which these should be checked daily or use a stronger detergent for optimum whiteness. Pillows and sheets smelled fresh and were clean. If the tub worked, towels were white, and the bed spread and blankets were fresh, I would.give it 5 stars all day long, although minor , the place was good. A deposit for incidentals is 50.00 cash which they provide a receipt or credit card hold. TV is Spectrum and had the channels you needed. Breakfast is waffles, coffee, toast, muffins, cereal , and milk. Nice sofa bed to relax on. Overall I enjoyed my stay aside from a few maintenance and housekeeping issues that should be addressed in a weekly audit of the rooms which the housekeepers should communicate to management about. Housekeepers are awesome and don't hoover around you during checkout which is rare for a low budget hotel. Only Rhodeway I will stay is here. Thanks...

On our travels we stopped at the Rodeway Inn, in Sweetwater Tennessee. Kevin was super helpful in reserving a pet friendly room for us, with a phone call. He was actually very friendly at check-in.

The rooms were clean, yet very dated. A plus for them was that there was no bedbugs, which is important to ALL of us. The room size was decent, and didn't feel cramped. The sheets were clean and the beds were comfy.

There was an excellent little pond in the back of the motel. There were the cutest ducks and geese that made me smile first thing in the morning. They waddled under the balcony and shook their tail feathers at us.

Those qualities are why I gave this place any stars at all. The reason I detracted stars was because of these facts: 1)The room smelled as if a murder had been committed in it, or that there was something dead in the walls. While leaving I noted that the hallway smelled just the same. It seriously kept me up researching if one had actually been committed in there. So, needless to say, the air quality was horrific. 2) The air conditioning did not work well enough for the size of the room and I found myself sweating while in bed. I slept with no blankets... And was still hot. 3) The crummy cable in the room kept going in and out. Pretty annoying when you're in the middle of a show. 4) The plumbing was horribly loud.

All in all, I didn't feel threatened there, (except by that air quality that had teeth... Rotten ones,) and I slept well after the late night researching of possible murders.

I doubt I'd stay there again, to be honest. My allergies are killing me. So this does not rate on the Rikki Recommends...