For the money they ask for for a motel that has and I quote remodeled rooms I don't think so you'll be able to paint the walls and change the carpets however that is just a temporary fix. The first day I checked in mind you I had just walked in the door and all the sudden my door flew open mind you I did have the deadbolt on and I said excuse me can I help you oh I'm so sorry. A little taken back but after a long flight I just needed to sleep and this was the only place that had availability and I can probably see why I can definitely see why. Regarding to the woman busting through my door turned out that she works there and that is one of the reasons why my non-smoking room which I had to ask for rent like cigarette smoke and I'm not talking about stale smoke somebody was just smoking in that room. And after I got out of my shower because I only had a towel on when this woman walked in my room I happened to look out into the parking lot to see the exact same woman in the parking lot changing into work clothes. Housekeeping they were the worst. I've worked in the food and beverage with hotels on and off for about 20 years. Being that I worked behind the scenes while working at hotels I've seen housekeeping not getting the acknowledgment that they really deserve and I think it's because of places like that and housekeepers like that at this place. Moving forward with the housekeeping they would knock on your door about three times now that's that's being generous bang on your door three times and then stick the key in and open the door. Terrible terrible terrible terrible and they have some nerve charging the money...
Read moreThe front desk is friendly, reliable, provides fast checkout without the need to stop. The room service team is hardworking, respect guest privacy and special needs. They provide clean sheet and pillow cases. The bedding is completely clear of any vermin, and the floor is vacuumed daily. In the bathrooms, the shower head adjusted for maximum comfort on water pressure and temperature, and the bathroom exhaust fan is effective and less noisy than expected. Additional towels are provided as needed. Heating and cooling system operates quietly. The room is a well-furnished, well-equipped, getting modern and updated. The hotel surrounding environment is safe. The breakfast bar serves delicious Indian coffee, orange juice, fresh milk, variety baked goods including popular New York garlic sesame jumbo bagels, and various choices of cereals. It opens as early as 5:30 a.m. (convenient for long distance truck drivers). The well-equipped gym is open on time from 6 a.m.to 9 p. m, providing a means for strength-building and heart health improvement when away from home. The water cooler is always refilled, sanitary cups are provided. The cost of stay is competitive among all hotel/motels in the region - good for your money. On 18-inch snow day, the water main was broken. The hotel manager stayed at front, conducted repair as soon as possible, called snowplow many times on a day. He reserved a row of rooms at the shortest walk distance for customer needs and maintained...
Read moreThe front desk staff is professional, friendly, always smiling, and ready to assist when needed. My experience after staying at this hotel has led me to recognize simply how reliable the staff members truly are. The staff provides convenient fast checkout without the need to stop by again. They are honest and truthful, ensuring the billing is accurate and paying attention to customer feedback. The room service team is well-trained, hardworking, respect guest privacy and special needs. They provide a clean sheet and pillowcases. The bedding is completely clear of any vermin, and the floor is vacuumed daily. In the bathrooms, the showerhead temperature is easy to adjust, and the bathroom exhaust fan is effective and less noisy than expected. The heating and cooling system operates quietly. The room overall is a well-furnished, spacious, and clean. The hotel surrounding environment is safe. The breakfast bar serves delicious Indian coffee and orange juice, fresh milk, a variety of baked goods, a various choice of cereals, and opens as early as 5:30 A.M. (convenient for long distance drivers, such as those of trucks). The well-equipped gym is always open on time from 6 A.M. to 9 P.M., providing a means for strength-building and heart health improvement when away from home. The water cooler is always readily refilled and sanitary cups are provided. The cost of stay is very competitive among all hotel/motels in the region; good...
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