My wife and I purchased a treadmill and an elliptical trainer from Damien at the Manhasset store back in 2011 and couldn't be happier. We recently met with Damien again and purchased a spin bike which we received today. Damien is great to deal with and doesn't push you into making a purchase. He is very knowledgeable about all the equipment he has on the floor, other fitness products on the market and trends in the industry. By knowing about each equipments features, warranty,etc. and having the opportunity to test out the equipment, we were able to make a more informed decision. The level of service is great too. From arrangement of delivery to the actual delivery and from the arrangement of maintenance service to the actual maintenance of our equipment, the staff at Fitness Showrooms has always come through. A friend and a relative of ours have since made purchases from Damien based on our recommendation and they couldn't be happier. Fitness Showrooms is a very well run company and it shows by the exceptional people they hire. My wife and I highly recommend them to anyone shopping for a quality piece of fitness equipment at...
Read moreI have purchased several pieces of equipment from this company. This past year after undergoing hip replacement surgery I looked into a stationery bike. I compared the Life Fittness Bike to the Pedelton bike. Damian Golding told me that the Peleton Bike was inferior, that Life Fittness was a better bike that I could get the Peleton App for less money. I bought it and purchased the bike. The bike came and was not calibrated correctly. After waiting for service unable to use the bike - I contacted Life Fittness explaining my problem. They said that would service the bike for me at no cost to me. The life fittness people came and they could not calibrate it as it was missing pieces that they had to supply. I would not trust Fittness Showrooms. This is the second time the installers made a mistake. I also purchase a Body Solid Hack/leg press. They installed the sled uptown and pins were missing - it could have fallen on me. I really need to question the intergity of the installers, the company is great, the equipment they carry is great....however installation is not. ...
Read morePurchased 5000.00 worth of equipment in Dec 2020. It was delivered January 2021. Our contract says 3 years service January. No specific date was given. We attached an email conversation with manager John asking for more specifics on the warranty but were never given it. Someone called me last year asking me to extend my warranty which was up in January 2024. Normally if no specific date given then you would assume it's up end of January. When I called today, April told me my warranty was up Dec 1 and I would have to pay 395.00 just for service call. When looked in my folder and told her I had January written on the receipt she put me on hold and now said it was up January 15 and I would still have to pay for service even though it's only 3 days later and nowhere on my receipt does in say it expires Jan.15 Needless to say, I will never shop here again and you just lost a very...
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