Willow Pointe Inn — Hotel in Trumann

My son and I have just moved back to Arkansas from Alabama and my son was staying by the night or a cpl nights at a time, in which he was given a decent room, clean n such, but when I had to keep him there by the weeks....they changed him to a different room, that was purely trashed, it smelled awful, it was not clean (he isn't either) and there were "fist-punched" holes in the doors and walls, carpets were filthy but most of all, and worst of all....HE GOT EAT UP BY BEDBUGS !!! YES, I TOOK HIM TO A DR. WHO CONFIRMED THAT HE WAS BITTEN (EATEN UP) BY NASTY BED BUGS. SO TAKE YOUR CHANCES IF YOU SO CHOSE.....BUT I WOULD RATHER PAY DOUBLE THEIR RATE, SOMEWHERE ELSE, THAN HALF A NIGHTLY RATE FOR ONE OF THEIR ROOMS. *WELCOME TO THE BED-BUG INN"... TRUMANN, ARKANSAS 08/10/2023 Also, don't let the motel staff fool you, nice people..?? I know they are not....they told me, my son had bed bugs when he checked in,...which is so a LIE, also, they honestly think they can get rid of BEDBUGS by dusting, vacuuming, WELL, I KNOW FOR A FACT, YOU CANNOT GET RID OF BED BUGS SO EASILY, AND THEY KNOW THEY HAVE THEM, BUT CHOOSE NOT TO HAVE PROFESSIONALS COME IN TO EXTERMINATE THEM. SO, NO....THEY ARE NOT NICE PEOPLE, THEYRE ONLY NICE AS THEY STE TAKING YOUR MONEY. MY SON IS AUTISTIC, AND HAS NO IDEA (AT TIMES) ON HOW TO HANDLE SUCH MATTERS. NEEDLESS TO SAY, I WAS TICKED OFF, AT LEAST....BUT I DEFINITELY GOT HIM OUT OF THE...

This hotel is an outstanding value. I got a clean, modern, fully equipped room with unlimited working internet and a king bed for $40 including room tax. Hotel is only 20 rooms. I found it was safe and affordable. coffeemaker, microwave and fridge. Lots of hot water, good drains, brick building. ||||Negatives: no continental breakfast, no pool, no business center just a small clean hotel. A+ and very...

During a pandemic like Covid19, one would think that a motel/hotel/inn would pay particular attention to cleanliness. However, I went with a friend there to check in and his room had a strong musty odor, there were still articles of clothing still in the drawers, dirt on the floor, and you had to hold the toilet handle down to flush and there was built up dirt in the corners...