Days Inn by Wyndham Williams — Hotel in Williams

I reserved the king suite at this hotel over 2 months prior to our planned stay. This was going to be one stop along our road trip home after getting married the week before. We arrived shortly after midnight and waited for awhile to check in since there was another man in line ahead of us and it seemed like there were issues with getting a room for him. Finally it was our turn and it appeared our check in was going smoother than the previous man. I signed the papers and we were handed our room keys. The employee helping us pulled out a room map to show us where to go and then stopped in his tracks. Got very nervous sounding and suddenly disappeared saying he had to go make a quick phone call. He then raced upstairs and back down (probably to check if our room was occupied or not). He then said he told us the wrong room before and made us new keys for the room next door. I then proceeded to ask if this new room was still the king suite I reserved. His eyes got wide and he began pouring apologies out of his mouth saying our room had been accidentally given away to someone else and we were getting downgraded to a regular room. I then had to suggest to him that I should get money back since a regular room is cheaper than the suite I had reserved (and already paid for). He was extremely flustered and continually blamed the error on a faulty computer. I tried to give him the benefit of the doubt that perhaps the computer was indeed acting up. He informed us that his boss would be in first thing the next morning and we could speak with her. We went to our room disappointed as we had been looking forward to the king suite for quite some time. Then we discovered the WiFi was pretty lousy and continually was cutting in and out (this is well after 1 AM now since checkin ended up taking a long time, but I doubt there were a lot of other guests on the WiFi at the same time). To top it all off, in the morning, there was absolutely NO HOT WATER. We couldn’t have left that place fast enough. Terrible experience from start to finish. The saving grace was we did eventually get our money back, but honestly I wish I had booked a...

Gorgeous area, great location. The hotel room I had #106 was awesome! First floor, 2 Queen beds that were super soft and comfy! Huge TV with tons of cable channels. Microwave and coffee maker worked well. Room also has safe and mini fridge. Bathroom with nice toiletries and large walk-in shower that works very well! Room also has easy to control air conditioner that works well. Nice sized desk and comfortable rolling chair. The hotel has a pool and Jacuzzi that were awesome! I was in a lot of pain upon arrival due to chronic issues exacerbated by packing my car all day for a cross country move and driving for over 8 hours straight. The heat from the Jacuzzi helped with easing the pain and being able to swim was good for stretching out sore muscles.

The included breakfast was great! Eggs, waffles, fruit, drinks, yogurt, and more! They also have a small area for items to buy near the front lobby. Ice machine was good and in great location. Everything close together in the front, much appreciated!

Staff that I met in person were all wonderful!!! Only one lady was very curt over the phone due to a miscommunication about my stay. The gentleman that had checked me in at 4:30 am said he was new and not sure how to process a reduced price for an early check in and maybe forgot to explain to the morning staff that I was not checking out in a few hours but the next morning. He was super nice to me though and efficient with getting me checked in to a room.

Even with having to pay full price for 2 nights when I was actually only there for one, I still give them 5 stars! LoL That's how nice it was! The hotel, pool, Jacuzzi, breakfast all were wonderful and again everyone I actually saw in person were...

I reserved the room for Labor Day weekend. Been working a ton and was looking forward to a relaxing weekend however our hotel experience was very disappointing. I did the online check-in so we wouldn't have to when we got there because it was going to be late, however I still had to do all that at the hotel. Was not given directions to our room, just told it's at the other end of the building. When we got to our room which we reserved a king, we realized we had a stand alone shower. This is not the description given online it states this room is a shower/ tub combination which is why I wanted it so I could wind down and relax. Was told there were no rooms available with a tub even after we offered to downgrade for the same price or upgrade for more money. We were given the option to upgrade not even 2 hours before when I checked in so why couldn't I now. Told we could go the next morning to switch rooms but that means we have to change our whole itenerary for the day, pack everything up and wait to check into the new room after 3. When we couldn't come to a solution the front desk said our only option was to email the GM because she couldn't do a thing to help. Still have not heard from the GM and have not been able to switch rooms. We also found trash in our room which makes me wonder how clean the rooms really are. I don't recommend staying here, it feels like I'm paying a hefty amount of money to stay...