Direct Outlet Mattress Wilmington — Hotel in Wilmington

Kevin has changed the way mattress shopping works, and it's a brilliant idea that apparently no one else has ever thought of before - actually listen to his customers.

Finding the right mattress can be one of the most difficult (and expensive) experiences of our lives, and it's so important to find the right mattress or you'll spend an eternity with back pain (trust me I know).

After I'd gone to literally half a dozen stores and multiple mattresses, I lucked out and found Kevin one night when I was desperate for sleep. He spoke with me for almost an hour on the phone and we made an appointment to meet at his store so I could try out a few beds.

He had done his research and picked out three beds he believed I'd be interested in, and then had me try each one without giving any feedback at first.

Then after trying each bed out he asked me which one I liked the most, when I pointed towards the second choice, he smiled and said, "I picked three for you but this was the one I genuinely believed would best fit your needs" based on my previous bed and the new ones I'd tried.

Kevin spent nearly 2 hours talking to me about the beds and let me try them out at the store as long as I wanted, it was a great experience and exactly the opposite of what I'd experienced at the other places I'd purchased mattresses from before.

If you're struggling to find a mattress, give Kevin a call and make an appointment with him, be honest about your needs and expectations and he will be able to find you the right bed for a great price.

We spend so much of our lives in our bed, let a true professional like Kevin make sure you get the most out of your mattress by shopping at Direct Outlet...

Admist a super unexpected need for a new bed, while also right in the middle of an 800 mile move to the area, we frantically searched for our dream bed but needed it fast and not to be ridiculously over-priced like everywhere else we visited! Kevin was INCREDIBLE from our first inquiry online to which he responded immediately & provided me with a same-day appointment! He let me ensure my mattress was “the” mattress for me, and allowed me as much time as I needed to ensure it wouldn’t bother my back or sciatica. He was informative, but gave me all the space I needed too! No over-crowding, over-eager Salesman here! My financial situation & chosen method of payment was a SUPER headache that I imposed upon Kevin accidentally, but he handled EVERY minute of it with the utmost respect and sincerity. This is a man who believes in his product, and only wants to help you achieve the best sleep that you possibly can, and is there to help you every step of the way. He even helped me load them into my car and gave me all the info and tips needed to care for and extend the life of my mattress! Thank you again Kevin, from the bottom of my heart, I am a forever customer of yours! You will NOT be disappointed, so go visit Kevin and he’ll treat you just as...

Buying a mattress can be overwhelming with so many choices and contents of each...Talk about the science behind a piece of furniture where you spend nearly 1/3 of your life, it is quite a decision! My husband and I were very pleased at the amount of information that we obtained from the representative at Direct Outlet at 3536 Carolina Beach Road, Wilmington, NC. He was very professional with no pressure. We were able review the choices and came up with selection of a very comfortable Queen Mlily Hybrid mattress with adjustable base as well as a lovely full Restonic set for our spare room. We found the store to be clean and well organized with a variety of sets to choose from. Even though he could deliver, we had a truck and he helped us load our purchases. This company takes out the costs of the big box stores and sends the savings to the customer. We were pleased with the prices. I have to say that after 12 years with the same mattress, we found a company that made the process of buying another very informative and positive. We would highly recommend...