I would have rated this 3 stars hotel as excellent if the standard rooms had sufficient living space for two adults and the hotel management would have acted properly after making what they described as “ their own mistake “. Before getting to this point I would like to compliment this establishment for having excellent breakfast, pleasant staff and top cleanliness. And here comes the “ but” : There are two types of rooms. Standard and Suite. There are No in between. The standard rooms are very clean but also very tiny. The size of the bathroom is even worse and with minimal toiletries. The standard room will hardly accommodate one person. After staying one night in such room I asked to be moved to a suite for the rest of our 4 nights stay. My request was answered positively and we moved our belongings to the suite which we have found to be nice and comfortable. However, after one hour I received a phone call from the receptionist telling me that she made a mistake and we will have to move back to the standard room the next morning because the room is booked for Russian guests arriving the next morning…. I can not describe this behavior but as outrageous. When a hotel management is making a “mistake “ as such they should be accounted for and not put the burden...
Read moreI stayed at the Navruz twice, for a few days at the beginning of my trip to Uzbekistan and for almost a week at the end.
It's a new building, the rooms are spacious and everything is new. Internet quality was very good and they had one of the better breakfast buffets in the morning that I had in Uzbekistan. The dining facility is nice and there are also things like a gym available. The bar/restaurant on the main floor was open late and it was a nice place to unwind with good food although a limited menu.
The staff was exceptional, very accommodating and many people spoke good English. I left a couple of bags with them at the beginning of the my journey and everything was taken care of easily. There are two ATM's in the lobby for Uzbek currency, which was very conveniant.
The location is on a quiet side-street and I wouldn't say it was central but the city is quite spread out and there were both markets and restaurants within easy walking distance. Cabs are relatively inexpensive in Tashkent and I used the Yandex app which worked very well and I never had a problem getting anywhere.
Overall, a great hotel and a good value, IMHO, newer than many of the hotels in Uzbekistan and a good base to explore...
Read moreExcellent hotel in a quiet location. Comfortable beds, AC in rooms, good breakfast, and friendly staff. They arranged an airport drop off for an early morning flight (25,000 som) and also packed us vegetarian breakfast. Hotel has an atm/currency converter that works well.
Walkable to the Minor Mosque and a couple of metro stops. The guide pamphlet they gave us netted us a discount and a free taxi ride in of the nicer bars in the city.
Only issue was the night we reached it was 3am. I rang the doorbell and someone walked up to the door, looked at us, and then walked back to the reception. I waited for some ten minutes watching her look into her screen. When I rang the bell again she walked up and opened the door with great exasperation. I told her that I thought the hotel door was locked. She shrugged and said it hadn't been. Not exactly the reception I was looking for at 3am, but she was a nice person and checked us in just fine.
I couldn't find an email to reach them to let them know of my...
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