HOLIDAY 2 HOTEL — Hotel in Cần Thơ

Dishonest and misleading hotel. Believe the poor reviews. Lots of prostitution business in the area. I had booked hotel room for 7 days but cancelled it after staying one night.||I booked two rooms via agoda. When I got to the hotel yesterday, I was informed that the included breakfast was not at their hotel. Hotel receptionist said it was hotel policy to keep passport. I told her she could take a photocopy of it but I was uncomfortable with her keeping it. She insisted that was the only way we could get the room and she would return it in the morning.||Although hotel is new, it is poorly constructed and necessary amenities are lacking. Hand soap for both rooms were unavailable and hotel staff said they ran out. Rooms did not have safety latch on doors. Room safes were light metal boxes that can easily be lifted and removed from room. What’s the point? Bathtub shower is mounted about knee height, and there are no shower curtains so water drips everywhere. Breakfast was at a different hotel and was clearly stale old food that they must have put out for multiple days now.||||90% of the businesses in this neighborhood are massage parlours that advertise “beautiful girls between 18-25.” Based on the men that hang around the neighborhood and the amount of massage parlours, I would not recommend any hotel in this area. Many of the hotels in the neighborhood have massage parlours attached to their hotel and have signs offering hotel room rentals by the hour.||Holiday 2 hotel has a “massage parlour” as well on the 11th floor. Before I checked out I went to see if it was a real massage spa. Clearly it was not as they were not open yet and it was already noon. The room has a bed rather than a massage table.||I had agoda cancel the rest of my booking with this hotel. Agoda was able to cancel for me without any charges, but the hotel refused to release my passport unless I paid for the two hotel rooms at an inflated price, their walk in price. I ended up having to pay double the rate that I had paid agoda in order to have hotel release my passport back. And the hotel had the audacity to try to charge me for the breakfast even though it was included in the agoda price.||||I moved to a different hotel and paid more but i am so glad i left this hotel and the neighbourhood it is in. This place will try to squeeze get every extra dollar they...

They gave us one key card for a room with four people, terrible service, didn't tell us before hand that there would be a fee for losing the card, they took 20 minutes to print a new card and were very disrespectful. The room was okay but location is far away. I can see why it is rated a 3 star hotel but it really deserves a one star for bad service. The people are rude, especially to foreigners. I am disgusted by their way of doing things and they are not efficient at all. Additional notes: there was a spider on the bed, no shower curtain, overall not...

One of the sources of income for this hotel is apparently the charges for dirty towels, amounting to several times the price of a new towel. This is all the worse when it is a common soiling that can be removed by washing in any washing machine. From this dishonest behaviour one can deduce the overall standard of the hotel and its attitude towards customers. I recommend to...