Foreign Relations | Hotel Đối Ngoại — Hotel in Hà Nội

If you want to feel like you are in a communist country, then you should definitely stay at this hotel. First, it is within close proximity to a few military buildings, which you can sense when you walk by. Although the hotel looks grand from the outside, it's a different story once you enter the building - all neutral tones with very minimal/no decoration or character. The hallways are bare and the rooms are bleak - again no character, all neutral tones, and not even a photo or painting to hang on the wall. ||The breakfast is not good, and I came across a server that had a name tag that said "Staff Member No 4" - she apparently did not have a name. Additionally, service is non existent at this hotel. The front desk staff does not go out of their way to greet you or even help you with your luggage as you check out or exit the building. ||This hotel is state - owned, which might explain all of the above. I had to stay here as I was traveling with a group and our tour booked this hotel. If I had a choice, I would prefer to stay at a privately owned hotel to help support local...

The response of the front desk staff is just terrible, for the last 5 days I changed rooms but still have issues with the aircon which is switching off automatically every 2 hours (looks like a energy saving mode) which means during the night I wake up several times due to the heat in the room. Multiple rooms have this problem…..||I have had issues with my remote control of my TV which took me several call to finally get some response from the front desk desk.||I am here with a group of tourist and they should have had a welcome drink, this never happened, even after asking them 3 times for it.||The only thing you get it a blurry look and a sorry…..this front desk staff is...

Ok hotel, but be aware that when in the opposite building an army conference is going on, they close the swimming pool for 2 days (those army people don’t like to see swimming people in bathing suits) and the breakfast this morning is not good. They prepared for the lunch of the army people, so the breakfast for the regular guests was poor, cold fried eggs and sausages as they were prepared an hour before, old coffee, etc. When we asked about it at the frontdesk, they told us that we should complain with our travelagency. They however told us that this practice is ‘normal’ in the hotel. So...