ibis Styles Nha Trang — Hotel in Nha Trang City

A year has passed since my first trip to Nha Trang, and during that time I’ve stayed several times at Ibis Styles Nha Trang. This is the only hotel I’ve written a review for more than once.||||As I mentioned before, the hotel is right in the center of Nha Trang - perfect for walking around the city, and the beach is nearby. The first time, the airport bus driver dropped me off at Novotel - it’s close, on the first line, but recently I’ve asked to stop directly in front of Ibis, and the driver was fine with that. Just cross the road - and you’re there. For four people, a taxi from the airport is worth considering - the price ends up about the same.||||Breakfast hasn’t changed over the year and, in my opinion, remains one of the best among all the Ibis Styles I’ve visited. The selection is great, especially the Asian dishes. The lady at the egg station - wow! She moves and cooks so gracefully, like a ballerina in the kitchen. With her permission, I even took a couple of photos - see for yourself, it’s something special!||||Upon check-in, the front desk staff recognized me right away and found my booking without even checking my passport. When I left, while my room was being checked, other staff came over to see me off and said some really warm words.||||The room is bright, the air is fresh, the windows open - a big plus for me. The air conditioning works as it should - quietly, without drafts, keeping the temperature steady. Morning sea sounds and sunrises - pure magic. During the day, you hardly hear the waves, but if you wake up around 4-5 a.m., the waves and the sunrise over the horizon are simply amazing.||||The restaurant on the first floor has changed - now it’s a livelier, enclosed space, so the photos from my previous review are no longer relevant. The restaurant on the second floor, where I ordered pho and other dishes, hasn’t changed, but for some reason it’s not very busy - maybe because of its location. When the dining area is empty, the AC is off, but just ask - and in a few minutes it’s cool. Friends I brought along loved the food, but were surprised at how quiet it was.||||Downsides - free access to the sauna was offered, but the temperature was low. The staff member who welcomed me seemed less enthusiastic after I declined the massage. I went once, and the other “passes” remained unused. There were minor issues during the stay, but everything was solved on the spot. My advice - if something’s not right, just calmly tell the staff - they really try to help.||||Bottom line - Ibis Styles Nha Trang is about people, coziness, and the charm of Nha Trang. I’ll...

This is the worst experience I have ever meet, the bed is too small, maybe 1m width and let 2 adults and 2 7-year-old boy stay even it is booked by travel company, don’t they know how small it is? why sell this twin room to 4 person? We checked in 2 am so it is too late and we didn’t ask to move, but the two adults almost fallen down to project kids who slept in the middle.And second day we changed to connecting rooms with one king and one twin, then 4 of us can sleep well. But the reception is very unprofessional, our group 81 person with 3 days breakfast included which booked by travel company, but during the move she didn’t put breakfasts to any of our room, and she didn’t tell us both room no breakfast!And second day our group 3 bus left at 9am, when we go down 8:30 for breakfast, the restaurant reception also very unprofessional, she asked me to go down to reception to ask why, why she not ask from phone? It is hotel internal communication issue, why should clients go to ask, and I only have 30 min to have the breakfast, and it is the second day of our stay, we will stay one more night, and this restaurant supervisor even reply an unprofessional answer said that he is not on duty yesterday, can not check yesterday record that first day my room with breakfast or not.This totally made me mad, my team 81 person everyone can take breakfast but I changed to from twin room to another twin room can not have breakfast, especially tour guide is waiting downside and the bus is leaving after 20 minThen I didn’t care what this two staff saying and walk inside to have breakfast directly.During this ten minutes, my mood from nice to mad, from gently explain to mad shouting, and many of my workmates came down for breakfast too, they saw my mad situation, this is terrible.And after 3 minutes, another staff walk to me when I’m eating, I really have no time to explain and told him to check with my tour guide, my time is lost and my mood is bad, I don’t wanna shout more during eatingAnd in the evening they give free fruits to say sorry but this experience deeply go in heart and I don’t wanna go Vietnam again, at least not this hotel any more.I worked in hotel industry for 4 years before, this hotel service or staff training and emergency issue handle really bad and...

We stayed at this hotel for 30 nights. ..including Tet New Year.....A family member came here for 9 nights and recommended this hotel. ..So we booked and stayed the entire time in Nha Trang. We had planned to visit other areas, as this was our 5 th visit to Vietnam.. but the staff were so helpful finding us different things to do away from the tourists...some even came with us on their days off...

Hotel reception...were absolutely amazing, and Professional.....Mr Tan and Mr Lich with all their staff..Thao Vo...Manh...Tram....Phanh...Mai...Ha Phao....Lan Anh...Chi...Hai.. Phai Pham...Quan..Minh...Lam... what can I say they are our new family. Always willing to help in any way they can...nothing was too much trouble. ....

Restaurant..was immaculately clean, the staff always happy and helpful..Mr Tung Huynh always made sure hubby got a genuine Vietnamese coffee every day which was so appreciated...thanks for your generous hospitality...thanks to the chefs for their great variety,,we ate 30 breakfasts and all well enjoyed...Thanks also go to Thuy Hoang and Nha Pham who looked after us so very well..

Rooms....again were immaculately cleaned every day, and plenty of supplies...the laundry was very fast returned same day...again thanks to the cleaning staff we didn't really see much of them, as they were kept pretty busy...we were on 22nd floor so had very little construction noise, it was nothing to bother us....

Pool spa area...I didn't go into the pool as I forgot my swim suit but it looked so inviting...instead I had a foot massage and a herbal....bath. OMG the herbal bath was really wonderful treat yourself it wasn't very expensive. ...

Once again thank you so much to Tam Thanh Quang Travel, for organising drivers for our trips..Mr Dûc was very safe driver with great knowledge of English,..going to lots of places I've never heard of or seen before,..we definitely stood out in the restaurant....

Finally thanks to the girls that organised the mountain of food and goods that we all delivered to the 3 various orphanages...so glad we could help in a small way.

We would definitely return on our next trip to Vietnam.

Mary...