Regal Cinema Graceville — Local services in Brisbane City

I certainly don't find my visits to this cinema centre very pleasant. This recent visit was no different to my past 10 or 12 also over some years. I chose the this venue because it was screening a movie I wanted to see in a reasonable time slot that was convenient. I would not choose to go to the Regal otherwise.

The ticketing prices are on the more expensive side compared to, say the Eldorado which is nearby and features more modern comfortable and sophisticated seating and a better range of snacks drinks etcetera. For my experience there has never a good vibe or a smile for polite service from the male staff. If I have ever seen or talked to anyone working here I have been treated like an imposter via a abrupt tone of voice and what could only be described as overly pushy and direct instruction. Not what one would enjoy on a social outing.

The clientele is generally in the older age bracket. I noticed this last visit that the seating has been improved, which was much needed. On this visit I didn't encounter any staff. I purchased my ticket online and there was nobody available when I went into the cinema to check my ticket. Also nobody at the reception to offer any service for drinks or snacks. The clientele seated in the Cinema as usual, was generally...

Prior to moving to Sherwood, I'd never heard of the Regal Twin before. Which was most definitely my loss. It's a blast from the past and left me feeling super nostalgic, as I was reminded of some of my earliest cinema experiences. Upon arrival, I was greeted by two mature, friendly, talkative staff members, both of whom appeared to have a genuine passion for cinema. They took the time to chat with me and told me how how much they thought I'd enjoy the film I'm was about to see. This was a welcome change from the usual consortium of bored and despondent university students found working in many of the larger cinemas these days. The movie itself was fantastic, but so was the whole experience. It's reason enough to shut off Netflix, get off the couch and head out to the pictures again. The Regal Twin is nothing short of a cinephiles dream and deserves the support of the...

Comfortable seating, great sound system and the new staff seemed relatively friendly. However, unfortunately, whoever is in charge of the theatre's digital projection didn't have a clue what they were doing. Firstly, the exposure was set so low you could barely make out what was happening, even in daylight scenes. I understand elderly customers often visit the Regal and brightness can be an issue, but this was set ridiculously low. Secondly the aspect ratio of the movie we saw wasn't correctly fitted to the screen so the top and bottom of the image was cut off! The only reason I noticed was because bottom rows of subtitles were missing! Both my girlfriend and cousin complained of this when we were on the way home so it wasn't just me.

Considering the prices they ask for tickets and snacks, that is ridiculous. I've been going to the Regal for six years and this was never an...