Unfortunately this wasn’t a good experience at all. As a proud kiwi I found the simple manners and customer service apauling here and very different to the Eagleby kiwi shop. The shop itself was tidy and well stocked. The moment we walked in the door the young lady who we actually assumed was a customer as there was no contact, no hello, no smile no eye contact, i question if she even knew we were there although we walked past her with a maximum of 2 mtrs between us. This didn’t change when we got to the counter to pay. Infact the tone of the voice said it all. Only words spoken was what she needed to say. The price and do you want a receipt. No thanks or anything. Manners and customer service go a long way. We walked into this store happy and excited, walked out speaking about what on earth was that we experienced. We felt a complete inconvenience.I get home and find the Apple juice I bought 8 days out of date. We won’t be back to that store. I highly recommend Eagleby if you want that simple communication and...
Read moreTons of variety. From old school faves to household essentials, such as mink blankets, watties, lollies and pounamu carvings. If you're stuck for a 21st key they stock these too. Found frozen kina and paua in the frozen section and got the cheery kiwi service they're renowned for. A line of apparel including caps, hats, beenies, tees and merch for the Warriors and All Black's. Tons of car decals at the front counter. Google takes you to the back entrance to I've posted pics of the front from the motorway. Much easier if you're not familiar...
Read moreVery disappointed at the staff that was working today, I am a fellow Kiwi missing the food from the homeland. I was on my way to get some Vogels and rang to ensure you were open and had this in stock to which I was told YES, I mentioned I am on my way. I got stuck in a traffic jam however still got there on time (4:55pm) but the doors were closed. I saw the staff member and called out to her in which she just mouthed CLOSED and walked away. What is the point in opening hours if you don't stick to them. Very disappointed!!! :-( Not very...
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