Universal Hair (M-City) — Local services in Melbourne

Absolutely frustrated. Visited on 7 July 4pm. Waited my turn 5 people infront of me. When my turn came, they called the guy who came after me. They did not want to listen to me. I would understand if that guy had a booking. They just gave priority for no reason. Check the cameras who was right. Waste of time, I will not visit again.

The guy went for a drink (redbull), yes, he left for 4-5 minutes. But still he was after me. He visited the shop about 30 minutes after me. You thought he was first, because he notified you that he was going for a drink and coming back. And you remembered his presence and thought he was the next. When I visited the shop, there were two customers having their hair cut. After that I waited young boy about 4-5 years old then two indian guys, and one New Zealand guy, then Asian guy.

I am editing this review, not because I have nothing to do but reviewing, the reason is your business is not sorry for this experience. Check the cameras not from the time he left for a drink, but the moment I visited the shop....

I used to come here for a hair cut every month and I was really appreciated with cut. Especially asian woman barber is much much better than male barbers.

In short; do not have a hair cut from old guys and when they are about to close the shop.

I had a hair cut couple days ago which was totally disappointing. It was 6pm, after work, and they closed the gates to prevent from new customers. I knew that I was going to have a really bad cut but I had anyway. Around40-45 years old man cut my hair but he was rushing and he just wanted to go home obviously. Even I show what kind of style I want, he just cut hair randomly. He cut one side longer and one side shorter, he didn't even check lenght of the hair. It was totally disaster. I tried to warn him to fix my hair couple times but then I just gave up. He was just making worse. It was one of the worst hair cut I have ever had. I cut my hair again when I got back home. So do not have a hair cut from old guys and try not have a hair cut when they are about to...

Universal has become my go-to spot for great haircuts, all thanks to Ray. His cutting skills are top-notch. He crafts hair with precision, leaving behind a great look every time. 👍

What makes Ray stand out is his attention to detail. He ensures every hair is in place, and every line is perfect. He's committed to delivering top-quality cuts, and it shows. ✂️

Beyond his skills, Ray's friendly demeanour adds to the experience. He's professional yet approachable, making each visit enjoyable. His genuine interest in client satisfaction is evident in every interaction. 😀

As someone who values a well-done haircut, I can vouch for Ray's commitment to perfection. He won't stop until you're happy with the result. That's why I keep coming back to Universal. 💯

Although I sometimes go elsewhere with my dad for his haircut, I always return to Ray's chair. If you want a great haircut from a skilled barber, Universal is the place to go, and Ray is the...