NRMA — Local services in Sydney

I do not wish to commend any chat bot or virtual assistant. I am so pleased that I was able to ring Mel Fowler of Springwood who solved my simple issue instantly. NRMA is fortunate to have face to face employees who can help like this as I was going round and round in circles in virtual Never Never Land. Trying to contact a human seemed impossible. Mel was wonderful. I would have liked to email NRMA so I that could express my...

When inquiring about temporary ins to drive a purchase home copped rigid third degree by the foreign CSO person demanding I give all my details before information. I already have car ins. with them. Didn't have papers with me. Her info was misleading anyway. Hope I never get her again or the one I got later. If possible I'd give 5 stars to the helpful patient Aussie male I got on the third try. I hate...

I had to ring NRMA to change details after a car accident. I was a little confused by all the things that I had to do. Greg answered the phone and helped me with absolutely everything I needed. He even asked me to hang up. And that he would find out what I needed and he would ring me back. He did. Greg was so kind and I think he is a brilliant member of the team in Springwood Office. ...