m2 kitchen — Local services in Wollongong City Council

M2 catered our wedding in Feb 2024. Nicki was easy to communicate with, she was helpful and patient with our questions and requests in the lead up to the wedding, and was happy to give advice/suggestions. We enjoyed the tasting where we got to try their delicious food and meet Michael, who’s clearly passionate about what he does.

We really appreciated their flexibility with guest number changes allowing us to reduce (2 guests) 3 days after the deadline, with some family members getting sick. Unfortunately though, after we had paid the final invoice, we were then told 5 days before our wedding that they were increasing the per adult price due to our reduced numbers from 200 adults in the original quote to 162 adults + 14 kids in the final invoice; a “sliding scale” that was apparently part of their terms. This left a very sour note as 1) Nicki only told us this 5 days before our wedding and after we had already paid the final invoice and notified them initially of the actual numbers a month before the wedding and 2) their terms actually only mentioned seasonal produce price increases and nothing about a “sliding scale”. As this was so close to our wedding, we didn’t want the added stress of going back and forth plus the anxiety that service will be impacted on the day if we questioned and/or didn’t pay, so we just ended up paying the additional $690, an amount that is not insignificant. Something to be mindful and ask about if considering this caterer.

The food on our wedding day was delicious, and the canapés and late night pizza particularly were a hit with some of our guests. Unfortunately though, the reception service was incredibly disappointing. We received disappointing and embarrassing feedback from our guests about how significantly slow the mains were served, particularly the last several tables that still hadn’t received their meals until at least an hour later than scheduled, and our guests later told us that they thought they had been forgotten. It was embarrassing to hear that they had to go to other tables (that people they knew were on) to get a bit of food to nibble on as they were hungry. These tables also had guests with dietary restrictions and those who had been served a separate plate had already finished their meals way ahead of the rest of the table.

This then had a domino effect on the rest of the night; because of the big delay of the mains’ serving, and subsequently, the serving of the vendor meals (again, at least an hour late), this impacted our timelines, and we ended up having to rush, cram, and even remove some items from our runsheet, things that we had planned and were excited about. In addition, this meant that desserts and supper were pretty much served at the same time, which was something M2 had actually advised us to avoid and we updated our runsheet for, so this was disappointing as the tables that were served late were too full from having just eaten their mains, and were not able to enjoy the dessert and supper.

We’re not sure what caused the delays on the night as we only found out from our guests (rather than the Floor Manager). This was disappointing as we had shared our wedding details - runsheet, no. of guests, floor plans - with them ahead of the wedding. We also double checked the number of waitstaff they had allocated on the night (reduced from 7 staff in initial quote to 4), which Nicki confirmed would be no issue.

I shared this feedback with Nicki a few days after our wedding, and we appreciated her quick response, apology, and offer to debrief with the team and get back to us that same week with a more detailed response on what might’ve happened that night. We of course acknowledge that nothing could be done now to fix what happened, but appreciated this offer; though, we never actually heard back again after that first response.

Food was super important to us for our wedding, and whilst we initially had a great experience with them, we can’t help but feel overall disappointed with our experience with M2 and would hesitate to...

M2 was the caterer for our wedding and I could not recommend them more highly. From the moment we started working with them, they made everything so easy and enjoyable. They were professional, friendly, and genuinely excited to help us design the perfect menu. With so many options and packages to choose from, it felt like we had total freedom to create exactly what we wanted.

What really blew us away was how they handle dietary requirements. We went into the process thinking we’d have to limit our menu to cater to as many dietary needs as possible, but Mike completely flipped that idea on its head. He told us to pick whatever dishes we wanted, and they would modify them as needed for individual guests. This applied to everything—from canapés to mains—and it completely took the stress out of planning. Not only that, but all of our guests with dietary requirements raved about their meals, which speaks to how thoughtful and high-quality those substitutions are.

We also did a tasting at M2 Kitchen, and I cannot recommend this enough. It wasn’t just helpful for deciding on our menu—it was such a fun experience. We walked away feeling so confident in our decision and so excited to eat that meal again on the day. It was also the perfect chance to meet Mike and the team. Mike is so passionate about what he does, and it shows. I remember leaving that meeting thinking that as much as I care about the food at our wedding, Mike cares about it even more.

And the food? Obviously I’m a bit biased but I honestly think it is the best food I’ve ever had at a wedding. Every dish was absolutely delicious, and the portion sizes were really generous. We had multiple vendors tell us how excited they were to see M2 Kitchen on the roster because they’re the best. These are people who work weddings every week, so that really says something.

If you’re looking for incredible food and an amazing team to work with, M2 Kitchen is it. They made the entire process stress-free, fun, and absolutely delicious. We couldn’t be happier and can’t recommend them enough! Thank so much to Mike and the whole team for helping make our wedding...

If I could give M2K Kitchen more than five stars, I absolutely would! From the very first moment we connected with them for our wedding catering, they were incredibly accommodating, thoughtful, and professional. The team at M2K made us feel like we were in the best hands, and that continued throughout the entire process.

Our experience started with a taste testing, and we were immediately in love with the food. Each dish was not only delicious but expertly crafted and full of flavor. The M2K Kitchen team took the time to understand our preferences and even offered suggestions that helped us make the best choices for our wedding menu.

On the big day, the food was absolutely outstanding. We went with the banquet-style option, which was a perfect fit for our celebration. It created a warm and inviting atmosphere while ensuring that everyone was well-fed and happy. We received so many compliments from our guests, all raving about how delicious everything was!

A special highlight was the live pasta station – it added such a fun, dynamic touch to our reception and was a big hit with our guests. The freshly made pasta was absolutely delicious and paired perfectly with the rest of the meal. And let's not forget about the dessert canapes – they were the perfect sweet ending to an unforgettable meal. The ice cream sandwiches were particularly popular, and people are still talking about them.

We truly couldn’t recommend M2K Kitchen enough. Their attention to detail, the quality of the food, and their exceptional service made our wedding day even more special. If you're looking for a catering company that goes above and beyond, M2K...