The Royal Canadian Legion #264 — Local services in Calgary

I wish I could give a better review, because the food was actually really good and our main server was pretty good as well, however the first 20 mins made be never want to come again. We live a few blocks away and I keep meaning to come, we sat ourselves on the patio and had servers pass by us multiple times with no acknowledgement, so I went inside and asked a lady if we could have some menus because we had been out there for a while and no one had helped us. My issue here is she did not simply just say “sorry here I’ll get you some menus” she went on the defense and told me it was my fault because we had come through the patio and we didn’t do what we were supposed to do and even though the other servers passed by us multiple times it wasn’t their fault. I understand there are reasons but I don’t need to hear them and all I asked for was menus not a 5 min lecture about what we should have done. Overall they made me feel more unwelcome than I have at many other places and as a customer I do not want to spend my money on staff who think my presence is an inconvenience versus treating me like a valuable customer. This is how you lose...

WOW cant say enough good things. We had a very large silent auction fundraiser at the 1918 Kensington Legion last night. Throughout the months leading up to and planning the event Manager Phil was so accomodating and helpful. The night of the event was hectic but the staff was absolutely amazing!!!! There was a great location for the set up for our band and by moving a few tables we had ample room for the dance floor which was packed all night as Infiniti Live was playing. We would recommend having an event or party there anytime or just meeting friends. It gave us all a new appreciation for the legion and what it can offer. And did I mention how delicious the food was? I and a number of our organizers have already or will be signing up for memberships (only $70 a year with benefits). A HUGE THANKYOU TO ALL THE STAFF and PHIL from the organizers of HEARTS...

Very rude service, we came to watch a band perform and appearantly there was a $12 cover fee per person which our server made us aware of, however in a rude manner, we asked for waters and she only brought us one glass, didnt even give us a menu we had to flag her down multiple times just to even take our order, she never even looked in our direction, i saw her chatting with the other server or hanging out with the bartender rather than pay attention to her tables, and when we tried to ask another server for help he was also incredibly rude by just stating "can't help" but couldnt he inform our server we needed attention at the very least? Luckily the food came out pretty fast and was very delicious though for the price I wouldn't be returning especially for the horrible service...