Showcase — Local services in Mississauga

I bought a Stealth Dunk for my son, the carton was visibility torn and packaging was rough, the store attendant was apologetic , but I really did not mind as long as the content is in good condition. I had the option of picking a large or small sized basketball with it and I picked a large one. On getting home , my son mentioned that he would prefer the small sized ball and I had hoped to exchange the ball. The manager was not around but the store assistant communicated with her and she insisted that the shop assistant should not exchange the ball because the basketball carton was torn! This is very disappointing as I did not hold them to the same standard when I bought the Stealth Dunk. The manager was not ready to talk to me on the phone or resolve the issue. The shop assistant was amazing but had no authority while the manager /store owner has a very poor customer service skill. I left the store very disappointed. Please be careful of what you get from this store , they are not open to refunds or exchanges. They are also not...

I had such a great experience at Showcase this past Saturday. One of the employees was incredibly kind, polite, and honest. It's not even the first that I've dealt with this worker. Several months back my uncle and I bought 4 colognes from him, and now this time he's helped me once again with his, great service. I ended up buying 4 bags of chips for a really good price. If every store had workers like him, shopping would always be a pleasure. His positive attitude and genuine customer service skills really stood out and made my...

Absolutely terrible. I went to this store they charged me 6 bucks for some prime. When I tasted it it was different than what I usually had. Turns out it was fake and they put some other liquid in the bottle. I bought three items and my friend bought one than the lady said we could have gotten one item free if we paid together. Taunting us. Then she told us to get out of her store because we were looking at more...