Lansdowne Liquor World — Local services in Richmond

If it's 0 stars I will give 0. I went into the store of course as usual. This guy is sleeping in front of the counter. I NEED TO WAKE HIM UP. Then I am sure they have a member program, with a telephone, try to give them my number, WOW HE PUT IN TWICE AND HE PUT IT WRONG WITH A TEMPER. I try to ask him if he did it. HE TELL ME TO GO AWAY. Don't get me wrong I was really polite the camera within the store can see it. I asked his name he Yelled, "I HAVE NO NAME". OF COURSE IF YOU HAVE NO NAME YOU HAVE A PICTURE. I mean you can tell your customer with no name sleeping in front of the counter and with such bad language behavior. truing amazing. if you are the owner or related I think u need to be more careful how to keep...

We been there yesterday October 15, about aprox 5pm to get some cider. The 2 cashier were outside the store when we arrived. They went back in when they saw us going in. When we are about to pay. I greeted the cashier and totally ignore us. To the owner please make sure your staff knows what customer service is. The brown guy cashier didnt even say anything to us. You can see on his face that it was a no choice job for him. He doesnt look hes enjoying what his doing. Im just concern about your business. Training your staff properly or hiring the one for the job will maintain the reputation youve been keeping...

The cashiers never seek to ask for the loyalty card although all of them look very familiar to me by now. Good thing is that they all look pretty joyful and cheerful at work. Instead of asking for my name or phone number before I leave, they seldom ask if I need the receipts. Tonight in particular, the cashiers were chatting as usual when I got in. The cashier didn’t asked for my phone number or the loyalty card so he got to have to cancel the transaction like usual when I said I had this (card). I looked at him and he didn’t look at me back, and said with low spirit “you are...