I want to say that we have had the most exceptional experience with Surplus Freight the Saint John, NB location. My husband and I lost our home to fire in October and I have no words to express how wonderful the team has been. Colleen and Nick, you were so patient when we couldn't make a decision on what we wanted and guided us in what we needed through my tears. You turned what was such an overwhelming, horrible time into an experience that I will talk about forever. No other store could even hope to compete with what you did. Their support was amazing and we could not have ever imagined that a furniture store would give such amazing and exceptional service. We are beyond touched and humbled by the genuine concern they showed us. Colleen, Nick and Tanya THANK YOU! We do not know how we would have gotten through this scary and daunting process without you. Much love. Roger and...
Read moreThanks for the excellent service we received during our recent purchase of sectional sofa from your store. It was truly a pleasant experience from start to finish.
We were impressed by the wide selection of furniture available at such great prices. The quality of the items exceeded my expectations, especially considering they were surplus. The flexibility in payment terms also made the purchase process incredibly convenient and hassle-free.
Additionally, your sales team demonstrated exceptional knowledge and professionalism throughout. They were attentive to my needs, provided helpful recommendations, and ensured that I found exactly what I was looking for.
Overall, I am thoroughly satisfied with my purchase and the service provided. Will recommend to friends!
Thanks again and keep up the...
Read moreWorst experience ever. Visited store on 20th December 2021 at around 6:30PM. The sales guy dealing with the clearance stuff showed us the mattresses and I made up my mind to buy the one at the very moment. I was supposed to buy more furniture so when I enquired about the prices they wrote in the flyer and the prices they have displayed, he got annoyed. I was still looking for the furniture and he said, "Thank you very much, you guys can leave". I will not give any star to this store as sales guy was so rude that we left the store without buying anything. That sales guy might be dealing with other customers the same way. I don't recommend this store for furniture. Check...
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