Planet Fitness — Local services in St. Catharines

Recieved a follow-up phone call about the incident from the other day of how I was rudely spoken to.upon entering the gym. The staff member calling me today was polite, but did mention how she got I trouble for the poor review. I cannot seem to reach anyone from corporate to speak to about this very Gelrey area. I am not working out, I am not even stepping foot onto the gym floor. So how is it a liability to sit in a waiting area with my baby (who is sleeping in his stroller almost every single time wer are there) I am sitting in a chair, and he's in the stroller next to me. How is that a liability??? Plante Fitness corporate please reach out to me. If it's a "liability " for me to sit quietly inside , then I'm happy to sit outside I my car while my son works out. #singlemotherwithnohelp!!!! Not one to complain, I'm.known for just letting everything slide. But this feels like discrimination to me. I'd understand if we are a distraction. But we sit, quietly like a mouse. My son works out, and we leave. He's been at the gym for 1 year now. And my infant has been coming with me since he's been born. (Now 9 months old, and NOW there's a problem?!!!) I don't understand?? The manager herself has come up to me to see the baby one time when we were sitting. Nothing makes sence here. I feel very much blindsided!! Worst part is, a couple of my sons friends are about to join so they call all work.out together. The ONLY reason they want to sign up, is so they can work out together. This is extremely upsetting!!!! Like mentioned, we've been coming for now almost 10 months with baby in tow and NEVERRRRRR has anyone batted an eye, raised a concern or mentioned anything. So let's figure this out together!! My son l9ves the gym....and I enjoy sitting and waiting for him. Yet apparently that's...

This gym is great if you don't like overcrowding like myself or the water-induced rented muscle type of workout people. Don't listen to the people saying it's a Karen Gym and you can't go in there and lift weights or put too much on a Smith machine or else you'll be reprimanded. That is the farthest from the truth. There is also multiple multiple different types of machines flat benches incline decline free weights dumbbells up to 75 which is more than enough for anybody unless they're juicing. If you choose to lift more there are cable machines and Smith machines. People are saying there's not enough weight which is another false accusation. The Smith machines are there to put on whatever amount of weight you choose to and no staff is coming running telling you that you were making other people feel belittled. So if it's a gym where you want to think that you wrote on Venice Beach then know this Jim isn't for you and actually if that was the type of people going there I wouldn't be going there because I personally can't stand people that stand and admire themselves in the mirror for 3/4 of their workouts. No one will tell you you can't put your water bottle on the floor beside the machine you're working out with as people are saying. The black card has multiple spa accessory better than most gyms that I have seen around the city. I've been to them all over the years. Most gyms like world Gym are so overpacked you can't move. I came from fit4less it's a small gym but has the same weights as platinum but the only difference is their black card doesn't have nearly as much as platinum. Then you have Premiere which is very overpriced and a lot of people with very swelled heads go. So if you're looking for a place to go get yourself in shape and get yourself good Gaines I find this place is more...

This is undoubtedly one of the best franchise locations in Niagara and even across Western New York. A solid contender for a 5-star rating!

Pros:

State-of-the-Art Equipment: The variety and newness of machines are fantastic, catering to all kinds of workouts.

Functional Training Room Upgrade: I absolutely love the addition of TVs here—it’s a great touch for those long workouts.

Friendly Staff: The front office is warm and welcoming, with receptionists always greeting with a smile.

Hygiene Standards: The facility is impeccably clean, making every visit pleasant.

Areas for Improvement:

While the experience is overall excellent, there are a few minor drawbacks that I hope the management will address:

TV Channel Selection:

The current selection of channels leaves much to be desired. Kids’ programs dominate, while informative options like business channels are missing.

Some channels are repeated unnecessarily, reflecting a lack of thoughtful curation.

For someone who spends 30 minutes jogging, this time could be more informative or entertaining with a better mix of channels.

Meditation Room Noise:

The meditation room is beautifully designed and has immense potential, but the noise from the hydro massage chairs nearby disrupts the tranquility.

Soundproofing or relocating the hydro massage chairs could elevate the experience significantly.

Hydro Massage Room Lighting:

The bright lights in the hydro massage room feel out of place. Dimming the lights or turning them off during sessions would create a more relaxing ambiance.

Conclusion:

This gym is a gem with a lot going for it. Addressing these minor issues will make the experience truly flawless and deserving of a 5-star rating. I’m hopeful that my feedback through this review will lead to some...