Cloverdale Recreation Centre — Local services in Surrey

I enrolled my son into the preschool at Cloverdale Rec. Centre and by far the worst experience, if I could rate this a 0 star I would. As much as the teachers were praised by their coordinator about there teaching skills is completely false. As early childhood educators you would assume that the teachers are qualified to teach the kids but not here. Jodie was one of the teachers in my sons class and every time she called me about him she would only tell me half the situation where my son had done something but I was never told about things that would happen with my son until I asked her about if specifically and that too I was only aware of because my son would tell me when I would come home. It made me feel this place isn't safe because things are being covered up and not being openly told to parents. When I would ask her about something happening with him that he brought to my attention is when she would say yes that happened, well why aren't the parents being informed of what is happening to there child and not only what there child is doing. I paid for my son to attend pre-school so he can interact with other kids since he never got that opportunity due to covid. But I have been paying them the whole time so my son can play alone because the teachers wouldn't encourage the other kids to play. In every situation that was brought up I felt that my son was only blamed and being early childhood educators they never thought to see why is this child behaving like this. Let me shine some light on that for you, maybe because interacting with other kids is new and a child does not know how to as educators you are to show and teach the child how that can be done not just watch him play by himself. All in all so far this is the first and worst pre-school I had enrolled my son in. Yes the facility and layout is nice but the teacher needs to get a refresher on what her role, duties and responsibilities entail because she is not doing...

I had my sons birthday party there. It was supposed to be a sports themed birthday party with a staff member to watch the kids. When I started decorating the staff member had no idea that it was a birthday party. I informed her of what the agreement was and she did NOTHING. I walked into the gym a few times to see her on her phone. One of the parents that stayed behind came to get me because some of the kids were climbing on the windowsills. It was the staff member’s job to watch the kids and play with them.

Do not have a party here expecting the staff member to entertain the kids.

Do not make promises to your kid based on a agreement you had with this place. It will leave your kid disappointed.

The supervisor showed up at the end and did nothing. Didn’t even address me. He knew about the issues because I over heard him talking to the staff member about it. He just helped clean up and welcomed the next party while I was still in there.

I tried to contact the supervisor multiple times and have not heard back. The handling of the situation was completely unprofessional and I would not spend the extra money to have a staffed...

Hello CD Rec! Your facility is nice and most of your staff were nice but some older staff especially women were so rude to my baby. I had an incident this morning(12noon) were my baby(2 yrs old) playing “up four it puck” and throwing it around like other kids/babies does but this old staff who were in a yoga class taught some elderly people execises were so rude to me and my baby. She said, that’s a “no, no”and “irresponsible” to my baby playing the puck of “up for it.” Having a bad gesture and frowning towards us. There were a lot of kids there but only my baby who is 2 years old had a bad lecture from her. So I restorted immediately, he’s just a kid and having fun why you would kill his joy? And I said, as long as no one gets hurt because Im looking after him diligently. For me, that was a racist remark and blood boiling, my baby was the only asian there. Sorry, I had to post it here because that was unpleasant to me, my family and friends who were there...