I called Home Zone Electronics earlier today about buying a new USB computer keyboard. When I asked if they had any keyboards in stock, the employee I talked to said they would have to specially order one, and they would need my computer's make and model so it didn't "fry my system" (their exact words).
I've been using computers since I was 10 years old, and I work in tech, and I've never heard of a standard USB keyboard being able to fry a whole computer before (or even a USB port, the only exception being from malicious hardware), but I thought maybe they knew something I didn't, so I looked it up.
I was correct in thinking that the employee didn't know what they were talking about. I looked it up and modern USB keyboards are designed to operate within specific voltage and current specifications that are standardized across devices and computers.
I'm not sure whether they were trying to scare me into ordering from them, or if they legitimately didn't know what they were talking about, but either way my trust is broken in this business and I will not be buying from them.
My advice to anyone who still wants to buy from Home Zone Electronics is to make sure you know what you're looking for before going in, otherwise the same thing might...
Read moreTook my Iphone 5s to have the screen replaced because the touch screen stopped working. One of the staff there told me it would take them 4 business days to order in the part and get it fixed. I called them 6 business days later and found out the girl who does the repairs had just gotten back from vacation. The part had not even been ordered and she said it would be 3 weeks before it would even get there! The cost to replace the screen was $150.00. I am not very happy with the staff at Home Zone for giving me the wrong info - had I known from the start how long it would take I would have immediately gone elsewhere and could have had my phone up and going a week earlier. I called Media Smart in Woodstock and they can to do it for $120 and they had the part already in transit and would have it repaired in 3...
Read moreThe people at HZE were very helpful and friendly, unfortunately they deal with Bell and consequently didn’t have the iPhone I wanted at a price that I could afford. They tried everything they could to make the deal go through but Bell was demanding outrageous deposits. I’ll be back when I’m looking for devices that have no connection to Bell. Incidentally, Rogers sent me home with an iPhone 13 ProMax with no money down and a similar monthly rate. Rogers is just as horrible as Bell when it comes to customer service but at least they didn’t “bend me over” before even...
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