Galeries Lafayette — Local services in Lyon

We saw one queue moving faster than the other; A cashier with a shaved head who was constantly chaining customers together! When it was our turn, this cashier JEAN DAVID had welcomed us very well, always with his smile in English and French. Despite the sweat on his brow and the pain in his hand; He had been very helpful, funny and very prompt. Unlike other embittered cashiers; Unfriendly; very slow; unwelcoming; No smiles!! Too bad no manager or manager on site to see this professional and true cashier!! We will come back to this cashier who is very kind and true to our customers! Very long queue on the ground floor, handbag and only one cashier who keeps the customers going non-stop!

THANKS AGAIN TO CASHIER JEAN DAVID AND GOOD LUCK AND GOOD RECOVERY! WE WILL COME BACK TO SEE YOU, IT WAS A REAL PLEASURE TO BE CASHED IN BY REAL PEOPLE LIKE YOU! THE 5 STARS ARE TO THANK YOU JEAN DAVID FOR YOUR WARM WELCOME AND PROFESSIONALISM AND YOUR SPEED OF COLLECTION DESPITE SWEAT ON YOUR FOREHEAD AND INJURY AND NO HELP AT THE CHECKOUT! WHICH IS NON-EXISTENT IN OTHER STORES

NEVER OPEN TO THE 1ST WOMAN FOOR! 2nd floor CASHIERS VERY SLOW TO CASH; QUEUE THAT WASN'T MOVING FORWARD! It is unfortunate that there is a severe lack of cashier on every floor! See NO WOMEN'S LEVEL CHECKOUT!

INSTALL SELF-CHECKOUTS IF YOU DON'T WANT TO HIRE REAL SKILLS!

FIRST SALESWOMAN SITTING ON THE MOBILE PHONE DIDN'T WANT TO WRAP US GIFTS AND SHIPPED US TO THE CHECKOUTS!!

THE SECOND SALESWOMAN CHATTING WITH ANOTHER SALESWOMAN NO LONGER HAS TO REFUSE BECAUSE HER DEPARTMENT DOES NOT

WE SEE A LOT OF SALESWOMEN WALKING AROUND AND DOING NOTHING IN THE STORE INSTEAD OF BEING IN THEIR BOOTHS! AND TO THINK THAT IT'S PEOPLE LIKE THAT WHO ARE HIRED AND PAID TO CHAT, WANDER THE SHELVES AND DIVE ON THEIR IPHONES! IT'S UNACCEPTABLE THAT OUR CUSTOMERS HAVE TO LOOK FOR THE SALESWOMEN TO GET THE SIZES AND MODELS! WE SPEND A LOT AND SUFFER THESE INCOMPETENT LAZY PEOPLE!

IT IS NECESSARY TO DISTINGUISH THE SALESWOMEN OF EACH DEPARTMENT WITH BADGES WITH THEIR NAME AND SIGN! BECAUSE IT'S A SCAM, NO SALESWOMAN WANTS TO DO ANYTHING BECAUSE IT'S NOT THEIR DEPARTMENT!

LOTS OF STALLS NEVER SELLING! WE CAME BACK SEVERAL TIMES AND THE STANDS WERE EMPTY! WHAT IS THE PURPOSE OF SALESWOMEN?! PAY TO BARVADE BETWEEN THEM AND WALK AROUND THE STORE!! INSTALL SELF-SERVICE SELF-SERVICE SELF-CHECKOUTS IN EACH STAND!! SHAME ON PAYING SALESWOMEN SITTING ON THEIR IPHONE CHATTING TO NOTHING!

DIRECTOR, SEE FOR YOURSELF IN THE FIELD INSTEAD OF HIDING IN YOUR OFFICES! DON'T BE SURPRISED IF YOU LOSE CUSTOMERS AGAIN AND AGAIN PERMANENTLY!!

KNOWING THAT WE SPEND A LOT ON YOUR PREMISES SO WE DEMAND THE MINIMUM OF SERVICE! WHICH IS NOT THE CASE AT ALL!

THERE ARE NO SALESWOMEN IN EACH DEPARTMENT FROM 5 P.M!! SO IT'S IMPOSSIBLE TO HAVE THE SIZES OR SIZES! SO WE CAN'T BUY!

IT'S UNACCEPTABLE TO ALWAYS HAVE TO LOOK FOR NON-EXISTENT SALESWOMEN AT EACH STAND TO GET THE...

Very hot store! NOT CLIM! Cashier JEAN DAVID very welcoming smiling and despite sweat on his forehead and broken arm he is very fast cashing! Thanks again to JEANDAVID for his welcome, his good mood and his naturalness unlike the unsympathetic cashiers embittered very slow! Good luck and good recovery for you JEAN DAVID and good luck! The 5 stars are for you!

Too bad no manager or director to see this professional cashier and very fast cashing with very long queue!

ONLY A BOX OPEN ON THE GROUND FLOOR! 1ST FLOOR NEVER BOX OPENED! 2 CASHIERS VERY SLOW ON THE 2ND FLOOR!

SALESWOMEN CHATTING WITH EACH OTHER! SALESWOMEN DIVE ON THEIR MOBILE PHONES AND DO NOT EVEN SEE US IN FRONT OF...

Bought 3 earrings from them, all broke in less than a year, and they didn't do anything about it. Even though it is very expensive and advertised as high craftsmanship, all items deteriorated and broke in less than a year. You can see residues of glue on the long ones, and how it just slipped out of the hanger on the small one. I have contacted customer service online and in person, they did not help me and told me that even though the pieces are described as guaranteed for 3 years, they are actually not. No refund, no repair, no discount, no exchange, nothing. They declined any kind of responsibility even though they are retailers of Pdpaola. Very...