Natura Spa — Local services in Reykjavik

See Trip Advisor for more honest reviews! This is our second day in Reykjavik and we wanted a relaxing evening, after walking around the city all day. Unfortunately the Sky Lagoon was booked. We made reservations for here online (did not call for them). Apparently we should have known that they “host groups on Saturday”? It was incredibly NOISY! Not only were the people loud, but the locker room showers echoed into the whole area. The “white noise/ quiet room” didn’t even muffle the noise coming from the pool & hot tub area.

This is not the experience I expect when I book a reservation to a SPA. Not relaxing at all! The first employee we spoke to was 100% unapologetic, no empathy at all. The manager (?) was there and was willing to give us a partial refund after we asked for a compromise since we DID stay long enough to TRY to make the best of it… didn’t work. Facilities are fine, small but clean, so that’s something.

I hate to give bad reviews but when you have a bad experience AND the service is rude & unapologetic, they get one! Thank you to the employee...

You are in for a very pleasant surprise, you hear a lot about the big spas in Iceland but this smaller one needs to be one of your go to places while you’re here. Beautifully designed with a great swimming pool and hot tub and a small sauna and definitely don’t forget the relaxation room. If you want a relaxing massage then you are in the right place, unlike the bigger spas in Iceland the staff listen to your needs and will bend over backwards to make your visit memorable. I have to mention the Manger Ella. She was amazing from the time me and my wife arrived, warm and friendly with great advice if you’re not sure about what beauty treatments you want. Everything is clean and professional the way everything is set out. And most importantly is the price,...

I started my 2025 peaceful in Natura Spa Had a good relaxing time, I really enjoyed my time. Was the most happy with sound room, and I used the opportunity to go to my fear to use floating in the salted water. I was so anxious but I did it, it was a good feeling to forget everything. If you are looking for peacefulness, I...