Reliance SMART Bazaar — Local services in Bengaluru

Today I had been to Kathreguppe Big bazaar. It was a good experience till I went for billing.  The counter staff started promoting Big bazaar credit card which I denied politely for several times. Later she started to promote Future pay app for few minutes, and I agreed to download as it is free and it may help her for referral thing. When I was about to pay money, she mentioned that I got Rs. 100 off from app and again started promoting credit card (it requires us to deposit 10k into the card). When I denied, she started talking rude. She told me “100 rupees goskara app download madthira, 10 thousand kottu card thagolakke agalva”(When you can download app for free Rs.100, why can’t you pay 10k and buy credit card) sarcastically. • First of all, I downloaded app because of her forceful promotion. • Secondly that is not the way to talk to a customer. • And not everyone can afford to pay 10k at a time. Later I heard same lady was saying to next customer in loud voice that you asked me to bill, I did, and I can’t do anything for error in bill, go ask in customer service department. Wow what a customer service. Hats off.  After payment, I found discrepancies in billing amount for which I have to stand in another que. The offer and price mentioned on shelves were not matching with bill for few items. If you don’t check the bill you will get overcharged!!!? • Quinoa was on buy one get one free, but I was charged for both pcs. Customer service department guy agreed to adjust after checking with Staples department. It doesn’t stop there, he doesn’t want to pay my difference amount. Instead he wanted me to shop again with difference money for which I have to argue. Ridiculous!!! People don’t want to pay back my own money after charging wrongly. • Next item whole moong dal. The display price was Rs.105 but I was charged Rs 107. The reason given by staple department representative was Rs. 105 is future pay price. But, display price card didn’t mention that. Had only price with item name (no selling price detail unlike other tags). Its not the matter of 2 rupees, but it’s about people trust. It shows how manipulative and unethical are these people.  The display price tags on shelves are very misleading, confusing and doesn’t have uniform format. Some have big Selling price font, some have very big future pay price with small selling price font which you can’t even read. Not to forget some doesn’t even display selling price (as mentioned by your employee in moong dal case).

Big bazaar should look into this manipulative practice asap and should...

Big Bazaar As one of the pioneers in India retail with multiple retail formats, they unite a diverse and eager community of Indian buyers, sellers and enterprises. The combined impact on business is intense: Around 300 million customers to go into their stores each year, and select more than 30,000 small, medium and large business owners and manufacturers from all over India delivered products and services. This number is finally set to grow. You have 35,000 people from every area of our company is engaged. The supplies come from companies across the country, affect the creation of fresh employment, livelihoods, strengthen local communities and the promotion of mutual growth. The franchisee job ends there. Your order is now with Big Bazaar, home supplies these in three to seven days.

Retail market in India

The Indian retail industry is experiencing a growth of 10.6% between 2010 and 2012 and expected to increase to USD 750-850 billion 2015. Food and grocery is the largest category in the retail sector with 60 percent share, followed by clothing and the mobile segment.

SWOT Analysis STRENGTHS • Big Bazaar has a wide range of products under one roof, the shopping together in attracting customers and their family and enjoy the experience helps. • Big Bazaar had entered at an early stage in the industry. • It is well-known consumer demands and helps to provide them at reasonable prices. • It has a diversified business operating throughout India in various retail formats. • He has the ability to obtain products from suppliers at reasonable prices due to the scale of company. • The prices are reasonable. WEAKNESS • High cost of operation due to large fixed costs. • Very thin margin. • High attrition rate of employees • Many of the offers and schemes fail to...

My home in banashankari so near to my home the katriguppe big bazzar store is there. I dont have any other option if any emergency I have to go that store only but every time when I visit that store I feel like hell.

(1).when I visit to store first problem is parking in the parking entrance there is a slop on that place paking person is demanding for parking money if we gives Rs.50. also they not accept they need excat change only.

(2).after finishing parking problem when we enter to showroom again one problem security persons chating with friends and checking careless if mens its of for ladies they will check ladies bags openly they take ladise persnol things outside because securty lady was busy with friends.

(3).after this when we start shopping nobody comes to help all staffs are busy with lovers in this store every boy has one girlfriend in store so busy in gf/bf .

(4).after picking the product when we came to billing then real fell of hell.

(5).cashiers status no grooming, chewing pan masala, worst behavior, scaning single product on double time for making revenu, after billing when we gives a card for payment they rotate like his father provide that card after swiping card they will not handover to customers they kept on table if we forgot then we lose card. blady cashiers thinks they will giving like free.

(6).after finishing this again security check but I understand its ok .

(7)last again parking exit again on exit on slop is there again parking person demanding for slip on ending point they can stop and ask safe place also but they all are lazy peoples.

So Finally I Have To Say About Big Bazzar Is...