The Spa Batam — Local services in Batam City

Unfortunately, there is no ZERO star option.

The massage was reasonably priced but the experience is what ruined it. Went on a weekday so there weren't many people. We were then led to the room to change.

The masseuse left the door open so we felt exposed when they were coming in and out to wash our feet. They would probably close the door in between.

The worst part is yet to come.

We mentioned to the masseuse that it's painful and to not press too hard. One continuously pressed very hard despite acknowledging it. The other was just pressing leisurely.

My partner mentioned that throughout the massage the chest of the female masseuse kept rubbing against him at multiple different parts of his body and felt really uncomfortable. This made them keep moving away from the masseuse as we didn't want to make too much of a fuss.

So this is where it gets really strange. My masseuse mentioned that I have 'angin' so she decided to use her ring to do the massage. Yes a ring. It was really painful and I felt my skin was being rubbed raw. I could feel every crevasse of that ring against my skin. There were some parts where I was on the verge of crying. I pointed it out to the masseuse multiple times and she just told me to be patient. I thought it was just part of the process and I just tried to withstand the pain.

My partner mentioned to me afterwards that their masseuse found it really strange that she would use a ring on me. They mentioned that there was a specific tool that was supposed to be used.

My back had really dark lines on the areas that she pressed the ring against me which my partner noticed while we were changing.

I didn't think much of it and just left.

The next day... I had trouble getting up. My back was inflamed and it hurt to even move. Lying down was also difficult because it felt like it was burning. Had to get aloe vera gel to cool down the area. A couple of hours later I felt that I was going to get a fever... Sleeping was unbearable so I had to sleep on my chest/to the side instead.

I really doubt that this is part of a regular massage session so please be warned. If you're uncomfortable at any point, don't feel bad at all and just say something. Keep pushing until they don't pressure you to follow...

Good place to relax your body and mind. One of the best spa in Batam. The place is clean and peaceful. The masseuse are well experienced and good. The massage is very relaxing. Very quiet and nice calming music while doing the massage we even slept while doing the massage (unlike at Dimension spa or old name Aruma Spa an in house spa at Harmoni One Hotel the masseuse their are talking the whole hr of massage our mind cannot relax). This place offer nice service they will give you hot ginger tea after massage and even send you to ferry terminal for free. First time we encounter this service super Outstanding. Definitely worth the money you pay. First class service. Also it's nice that they have manager that we can talk to in English. Surely will go back to this spa. Highly recommended. It's just near the Ferry Terminal 😊 Keep up the good work and service. I think we've been there 7 years ago when we are part of a tour to Batam. Coz the place is...

Messaged beforehand to confirm that there are available slots for our preferred 1-hour sport massage at 6.30pm. When we arrived punctually, we were told to take a seat. Waited for 10mins before asking for our turn and they told us that the rooms are still unavailable. Asked how long more we had to wait as we had a dinner reservation. Was told just a little longer and we waited for ANOTHER 10mins WITHOUT a room. Had to switch to a 30mins massage instead given the lack of time left. Why would you tell us you had slots at 6.30pm and make customers wait for 20mins?

Was brought up to level 3 for our full body sport massage and the air conditioner was not working, staff requested to have the curtains left opened. Ended up with a massage that was 80% lower body (full body was what we paid for) and I did not even feel loosened up or relaxed after. Terrible...