From start to finish, this was one of the most amazing experiences I've ever had in my entire life. They offer a free pick up and drop off service within the areas surrounding the spa. They have several amazing packages that are absolutely worth the value. My fiancee and I were staying at a resort which had a couples spa treatment that was like $400 for only 2 hours. When we saw the price at Frangipani, we knew that we would be getting a better deal. The staff are trilingual (Indonesian, Japanese, and English). We did their half-chakra treatment which was 3 hours long. They included an amazing welcome drink, warm towel, and overview of what would be included in the treatment. We were also allowed to pick the massage oil that would be used during the treatment. They had 15 different massage oils and a printout showing the different benefits of each. We were then lead into a beautifully decorated massage room where there were two bath tubs, a shower, and two massage beds. We were given beautiful silk kimonos to wear before getting ready. Because we booked through the LINE app, we were given a free 15 minute massage where they focused on one area of our choice. I chose the bamboo massage with the focus on my shoulders. It was a nice lead in to what would come next. 60 minute Balinese massage with professional masseuses who knew exactly what they were doing. We then received a 45 minute hot stone massage, followed by a 45 minute facial. Then, we were given a rose petal filled tub for 30 minutes. They even spelled our names with different colored rose petals. It was truly an amazing and deeply relaxing experiences. I highly recommend booking with them. They mostly cater to Japanese customers and I went with my Japanese fiancee, but I think their English is good enough to help anyone! If you're looking for a truly relaxing spa with incredible service from start to finish, look no further...
   Read moreI'm not sure what makes this place have so much good rating. Yes the place was good, the staff was nice but the massage itself was average. the pressure was fine, but they massage too long on certain areas which makes me feel more tired being massaged on 1 area at a time.
For the room itself, the room was nice, they have tub and shower inside the room which is nice but when we entered the room, I find it difficult to smell the aromatheraphy, it feels like they are not using at all which is disappointing. even the soap for the shower and the oil for the massage is not have much scent.
They gave us like 30 minutes for us using the tub and shower but it feels like I only can use the tub for 10 mins or so because we have to rush to shower and change our clothes before they kicked us out lol! I'm scared. ya I know they have to prepare the room for another guest but they have so so many rooms to spare and not that many guest is around. it feels like only 2-3 guest is there and yet they have to warn us like that before we take the shower. it's a big NO-NO for me.
For the price-wise, their original price was 700k for 90 mins massage and 30 mins flower bath which is BS!! please, pleaseee just find another Spa if you have to pay this much!!! butttttttttttttt...if you got this deals for 150k or so, for the facilities and their service, this price is fair. In spite of that is a big NO-NO for me.
Will I...
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