Unipol Arena — Local services in Unione dei comuni Valli del Reno, Lavino e Samoggia

Awful, disappointing, completely disorganized

I went to a Queen concert in Bologna with my partner.

It was not a problem to get there from our hotel by taxi, but there were no public or otherwise organized options to get back to whereever one would need to go or was staying - no buses, no taxis, no nothing!

Moreover, the worst was (and it made us desperate) that there was absolutely no option of going by foot because an infrastructure for pedestrians is virtually non-existent and so there was no way we could walk the mere 4 -kilometer distance from Unipol Arena to the Airport Bologna Hotel where we were staying for the night. To make matters worse, Google Maps led us to a regional road in total darkness (not a single streetlight!) , although we had set it to show the path to be walked on foot. In the end, we finally understood that there was no way back other than by a car because walking would be way too dangerous (no sidewalk). We barely made it back to the front of the Unipol Arena - we were actually quite lucky that we didn't get hit by a car!

There, we waited for full 3 hours - in the end, two Italians who were on their way to the same hotel took pity of us, otherwise who knows if we would've managed to get to the hotel before morning (in which case I wonder what sense the already paid for bed and breakfast would make). After the concert, a crowd of at least 50, maybe even 100 people was waiting, looking for a ride, but a lone taxi drove by only from time to time and was only picking up those that somehow managed to call and to actually get through.

Not a single taxi was waiting in front of the Unipol Arena after the concert (as one would expect), and an Italian woman who was from the other end of Italy and equally furious and disappointed as us, later told us that, as it seems, all taxis only circle the center of Bologna but none the outskirts where the Unipol Arena is located, so all taxis would first have to get there from the center, which, of course, is not as interesting for them.

Also, the attitude of the taxi service was appalling (I spoke to Cotabo, which was one of the few taxi services even reponding and picking up people at the location at all), I namely managed to get through, was asked about my name and the desired destination (from-to) and after providing said information, I was told to hold just to not get any response nor a taxi sent afterwards. And after that, I couldn't even manage to get through no matter how hard I tried.

Oh, and not to mention how narrow the seats in the arena were - there was room only for half my buttcheek on each side, so I was sitting almost on top of the people on my left and right. An obese person would have had to buy two tickets in order to sit at all!

In summary: I am NEVER going to a concert to...

I visited the arena for the first time at a Queen concert. The concert was wonderful, so the impressions are the best, but I want to tell you about the hall itself. They write that it is designed for 20,000 people. don't believe it. I've been to a lot of concert halls and stadiums and it's just a small sports arena. It is located next to Ikea and does not stand out at all against the background of malls. If you are going to a concert, buy tickets in advance because there is definitely not enough space for everyone. A huge plus of shops nearby is a large parking space. There is enough space for absolutely everyone and leaving after the event is not a problem. This plus is higher than any minus. To get inside, we had to stand in three queues because we were sent wrong twice. It would be great to mark the entrances and indicate this on the ticket. There are several cars with fast food and drinks in front of the arena and you can have time to eat. There is a bar inside in the stalls. The prices are frightening. They will ask for 2 euros for a bottle of water and 5 euros for beer. For a laugh, spritz costs 10. But the ladies working in the bar are charming. Real ladies at a beautiful age sang and danced quickly serving people. I watched them with pleasure. The sound in the hall is excellent. There were a lot of people, but it wasn't stuffy. It's good. Overall, the experience is positive. If there are interesting events, I...

Attending a concert at Unipol Arena was a thrilling experience marred by dismal facilities and services. While the concert itself was outstanding, the venue failed to meet even basic standards of hygiene and comfort. The state of the bathrooms was appalling, with filth and a noticeable absence of toilet paper across all available facilities. Additionally, there was a glaring lack of hand soap, rendering handwashing impossible—a significant concern given the importance of hygiene, especially during large events.

The food offered inside the arena was abysmal, falling far short of expectations for such a venue. The staff's demeanor was also disappointing, with a noticeable lack of courtesy and attentiveness to attendees' needs.

While it's commendable to host events of this magnitude, it's equally important to prioritize the well-being and satisfaction of the fans, not just the performers. The lack of proper ventilation led to discomfort and even fainting among attendees due to the stifling heat and stagnant air.

The only redeeming qualities were the captivating light displays and the performers themselves. However, these positives were overshadowed by the multitude of negative aspects. While Unipol Arena may excel in hosting events, they sorely need to address the deficiencies in their facilities and services to ensure a satisfactory experience for concert-goers...