富士星空の村 Tabist — Local services in Narusawa

Positives: Location is excellent! The view of Fuji-San is amazing. The glamp-grounds are walkable to a rest stop where you can catch the bus to the main station which has plenty of dining and exploration opportunities. The onsen resort is also walkable and we thoroughly enjoyed that!

The BBQ dinners were decent. Large portions! Our first breakfast was a really tasty sandwich. Our second day breakfast was a last minute pickup from 711 - but they included conbini fried chicken so no complaints!

The all-you-can-drink add-on was a nice touch. It’s two hours from when you start it and it’s a “help yourself from the coolers” at the guest lobby. We certainly got our money’s worth on that.

Room for improvement: I honestly think this place has so much potential, but with a few modifications. Example: washlets/with heated toilet seats would be a real win! But the biggest issue we had with the accommodations was the shower drain. It literally drained into the bathroom/toilet area. We had to stuff towels into the drain/hole, but the bathroom area was still a sloppy water mess.

The bed was a bit odd - and not as comfortable as I wanted. That’s a matter of preference, of course.

The grills were of a cheaper quality. Additionally, adding a space heater to the porch would be a bonus so guests don’t have to run the gas grill for warmth.

The lights, which make the tents look super cool, take away from the stargazing from the dome. Maybe an earlier turn-off for the lights?

Service was good. We had a few problems (no hot water, grill was finicky) and it was promptly fixed (even though it required us to switch to a new glamp site). We had a bit of an issue straightening out our food/drink reservation, but it was resolved and we got what we paid for. Still, we had to show our reservation electronic receipt to alert the desk manager that he was not giving us what we paid for. However, it was remedied, so customer service success.

Another minor suggestion - include bottles of water in the drink package. There was a vending machine on site, but water in the lobby - even a thermos, would have been nice.

Anyhow, we had a lovely time and Fuji-San was truly breathtaking. If you are traveling by train, use a two-way luggage shipping option. Had we not already paid for round trip Yamato luggage transfer, I’m not confident that they would have shipped...

Stunning views of Mt Fuji from the bed. Very clean and great glamping experience. My first time glamping. The LED lights are a fun and cute touch. Price is also very reasonable. They went out of their way to make my birthday special by decorating the pod and giving me a small bday cake! Loved it and thank...

2月中旬から下旬に使用しました。まずいいところですが景色は最高です。目の前に大きく絶景の富士山。晴れていれば夜は星空が広がります。近くに道の駅に隣接してる温泉あり。宿の場所と139号の間には大きめのアスレチック付きの広い公園、139号まで出ればセブンイレブン有り。139号を河口湖方面に5キロ程進めばイオンのスーパー、ホームセンター、食事が出来る所が入った複合施設があります。サービス面では受け付けの方の対応が親切でよかったです。バーベキューグッズも一通り借りれるので（はし、スプーン、フォーク、お皿、トング、包丁、キッチンペーパーなど）食材さえ持ち込めばすぐにバーベキューが出来ます。洗わずに返却できるのも楽でよかったです。 次は悪い点です。まず部屋に隣接してるバーベキュー場ですがテント部分が何箇所か裂けていて、補修もされていなかったため冷たい風がガンガンに入ってきてとても寒い思いをしました。ビニールの劣化もあるのでしょうがせめてガムテープなどで補修しておいてほしかったです。バーベキューコンロはガスコンロで火力もありそちらの熱でどうにかしのげました。次に客室です。入った瞬間いかにもグランピング施設という感じでワクワクでした。簡易的なトイレとシャワーも付いている部屋でしたがトイレにカギがない…ガラスもスモークかかっていましたが中見えてます。そして何よりキツかったのは暖房性能の低さです。エアコン1台と小さな石油ファンヒーターがあったのですがまぁ夜になり寒くなると全く暖房性能が足りません。かけ布団も薄めのが１枚、あげくその日はブレーカーが２回落ちました。もちろん復旧作業中は停電状態で暖房も使えず…ここ泊まって大丈夫かな？２月に富士山近くで暖房なしって死ぬんじゃないかとドキドキしました。夜中にも寒くて何回か起きました。朝になり、陽が差してくると少しあったかくなったかな？と思ったら今度は天井から結露した水が雨漏りのように降ってきました。以上の体験から快適なグランピングは行えませんでした。ちょっとだけ快適なテントと考えたほうがいいと思います。いろいろあったのでいい思い出...